Кристина

Krystyna Bartsyts
Operations Coordinator | Travel Operations | Client Support | Customer Success | Account
Management

Email: [открыть контакты](см. выше в блоке «контактная информация») | Phone: [открыть контакты](см. выше в блоке «контактная информация»)

Professional Summary
Operations and Client Coordination Specialist with more than 10 years of international experience in
tourism and service operations across Vietnam, Thailand, UAE and Turkey. Strong background in
coordinating travel services, excursions, partner communication and operational processes.
Experienced in working with international clients, solving operational issues and maintaining high
service standards in fast■paced environments. Interested in remote roles in Operations Coordination,
Travel Operations, Customer Success, Client Support or Account Management.

Key Skills
• Operations Coordination
• Travel & Tour Operations
• Client Relationship Management
• Customer Success Support
• Partner & Stakeholder Communication
• Service Delivery Coordination
• Conflict Resolution
• Task Tracking & Process Management

Professional Experience
Aqua Travel — Vietnam | Operations & Client Coordinator | 2024–2025
• Coordinated travel services and excursions for international clients
• Managed communication with hotels, tour operators and partners
• Resolved operational issues and customer requests
• Ensured smooth tour logistics and service delivery
Fun&Sun; — Thailand | Client Operations Coordinator | 2023–2024
• Managed client relations and coordinated excursions
• Communicated with tourism partners and service providers
• Maintained high service quality for international travelers
Al Khalidia Phoenix — Dubai | Client Service Coordinator | 2023
• Coordinated guest accommodation and onboarding processes
• Managed customer communication and service requests
TUI / Fun&Sun; / Kilit Global — Turkey | Guest Operations & Relations | 2015–2023
• Coordinated guest services and tourism logistics
• Managed communication between clients, hotels and partners
• Resolved operational and service issues
Tez Tour — Turkey | Logistics Coordinator | 2014
• Coordinated airport transfers and excursion logistics
• Supported operational travel processes

Education
Master’s Degree — Tourism & Hotel and Restaurant Business, Dnipro Humanitarian University
Legal Education (Law)

Languages
Ukrainian — Native | Russian — Native | Turkish — Advanced | English — Intermediate

Tools
MS Office | Google Workspace | Trello | Asana | ClickUp | Slack