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Peter

Customer support specialist

Возраст:
36 лет
Город проживания:
Другие страны
Готов работать:
Удаленно

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UDEAJA UGOCHUKWU PETER
📧 [открыть контакты](см. выше в блоке «контактная информация»)
📞 [открыть контакты](см. выше в блоке «контактная информация»)
📍 Turkey
PROFESSIONAL SUMMARY
Customer-focused and highly organized professional with strong experience in communication,
administrative support, and record management. Skilled in assisting clients, resolving inquiries,
scheduling appointments, maintaining records, and supporting office operations. Experienced in
handling documentation, coordinating schedules, managing invoices, and supporting payroll
processes. Known for providing excellent customer service, maintaining professionalism, and
building positive relationships with customers and colleagues.
CORE SKILLS
Customer Service & Client Support
Customer Complaint Resolution
Appointment Scheduling & Calendar Management
Invoicing & Payment Record Management
Payroll Assistance & Staff Records
Administrative & Office Support
Data Entry & Documentation
Microsoft Word, Excel & Office Tools
Communication & Interpersonal Skills
Problem Solving & Conflict Resolution
Organization & Time Management
PROFESSIONAL EXPERIENCE
Administrative & Customer Support Assistant
Government Junior Secondary School, Endehu
2016 – 2017
Provided front-line support by assisting visitors, students, and staff with inquiries and
information.
Maintained accurate records and handled documentation for administrative activities.
Scheduled meetings and appointments for staff and school activities.
Assisted with managing invoices, financial records, and departmental documentation.
Supported payroll record preparation and staff attendance tracking.
Resolved questions and concerns professionally, ensuring positive client interactions.
Maintained organized filing systems and databases.
Administrative Assistant / Teaching Practice
Ever Rose Secondary School, Onitsha
2014 – 2015
Assisted with administrative duties including record keeping, documentation, and data entry.
Supported appointment scheduling and coordination of school activities.
Helped prepare reports and maintain student and staff records.
Communicated with students, parents, and staff to provide information and assistance.
Assisted in handling inquiries and resolving routine issues.
Office Support Assistant
Onicha Agbo Girls Grammar School
2011
Provided administrative and clerical support to school staff.
Assisted with organizing files, documentation, and records.
Supported office communication and handled inquiries from students and visitors.
Maintained organized records and assisted with office coordination.
EDUCATION
Bachelor of Education (B.Ed.) – Education / Accounting
University of Nigeria, Nsukka — 2015
Nigeria Certificate in Education (NCE) – Education / Accounting
Federal College of Education (Technical), Asaba — 2011
Senior Secondary School Certificate (SSCE)
Metu Memorial Secondary School, Onitsha — 2006
ADDITIONAL QUALIFICATIONS
Strong customer relationship management skills
Experience handling records, invoices, and office documentation
Ability to work in fast-paced customer service environments
Excellent verbal and written communication skills
PROFESSIONAL MEMBERSHIP
Teachers Registration Council of Nigeria (TRCN)
REFERENCES
Available upon request.

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