Owebor

MENTOR OWEBOR
Office Manager · QA Software Tester · Customer Service Professional

[открыть контакты](см. выше в блоке «контактная информация») [открыть контакты](см. выше в блоке «контактная информация») Postal Code:
46001

PROFESSIONAL SUMMARY

Detail oriented Office Manager with over 5 years of experience in team
leadership, customer service, debt recovery, and administrative coordination.
Proven track record of delivering measurable results including a 95% debt
recovery rate, 30% customer base growth, and 20% productivity improvement.
Certified QA Software Tester with paid hands-on testing experience on the uTest
platform, skilled in bug detection, test case execution, and detailed bug reporting
across web and mobile environments. Proficient in Microsoft Office Suite, CRM
systems, and process optimization, with a strong ability to adapt to international
work environments. Seeking office management, administrative, customer
service, or QA testing roles in-office or remote.

QA & SOFTWARE TESTING EXPERIENCE

Quality Assurance Tester — Freelance 2023 – Present
uTest Platform | Remote

Completed a certified QA Software Testing course through uTest Academy and
worked as a paid tester on the uTest global crowdsourced testing platform.
Executed assigned test cases across web and mobile applications, identified
software bugs, and submitted clear and detailed bug reports with reproducible
steps. Gained practical experience in exploratory testing, functional testing,
regression testing, and usability testing across multiple real-world paid test
cycles.

WORK EXPERIENCE
Project Manager February 2017 – November 2018
Nick Lawrence LTD | Abuja, Nigeria

Coordinated cross-functional teams to deliver multiple projects on time and
within budget. Redesigned reporting processes which improved overall team
productivity by 20%. Acted as the primary communication link between
departments and senior leadership, ensuring full accountability and clarity
throughout all project phases.

Loan Officer / Marketing Specialist August 2013 – November 2014
Macrod Microfinance Bank | Ughelli, Delta State, Nigeria

Achieved a 95% debt recovery rate through strategic client negotiations and
thorough follow-up procedures. Grew the customer base by 30% through
targeted marketing campaigns and direct community outreach. Managed loan
portfolios and conducted detailed assessments of client creditworthiness to
protect the institution from financial risk.

Industrial Training Intern January 2012 – June 2013
Jedi Computer Technology | Ogwashi-Uku, Nigeria

Supported daily IT operations and administrative functions in a technology-
focused office environment. Gained practical experience in office technology
systems, data entry, document management, and general administrative
support.

CORE SKILLS

QA & Testing: Bug Detection, Bug Office & Admin: Team Leadership,
Reporting, Test Case Execution, CRM Systems, Debt Recovery,
Exploratory Testing, Functional Administrative Coordination, Process
Testing, Regression Testing, Web & Optimisation, Stakeholder
Mobile Testing, uTest Platform Communication, Problem Solving

Technology: Microsoft Excel, Soft Skills: Attention to Detail,
Microsoft Word, Microsoft Outlook, Adaptability, Written and Verbal
Microsoft Office Suite Communication, International
Environment Experience
CERTIFICATIONS

QA Software Testing Certification — uTest Academy
Completed a full QA testing course covering functional testing, exploratory
testing, bug reporting, and test case execution. Followed by paid real-world
testing engagements on the uTest platform working on live software products.

EDUCATION

Higher National Diploma (HND) January 2014 – October 2016
Office Technology & Management — Delta State Polytechnic, Ogwashi-Uku, Nigeria

National Diploma (ND) August 2011 – December 2013
Office Technology & Management — Delta State Polytechnic, Ogwashi-Uku, Nigeria

LANGUAGES & INTERESTS

LANGUAGES INTERESTS
English — Fluent Reading, Community Volunteering