Sherry

​SHERRY BOOTH​
​US Citizen, currently in Ukraine​

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​Remote (EET Time Zone) | [открыть контакты](см. выше в блоке «контактная информация»)​

​PROFESSIONAL SUMMARY​

​ ighly versatile Native English speaker with over 10 years of experience across Fortune 500​
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​Retail, Global Logistics, and IT Service Management (ITSM). Deep understanding of US​
​corporate culture, specializing in navigating high-level stakeholder environments and​
​translating complex operational data into strategic narratives for C-suite decision-makers.​
​Proven track record in high-volume environments, specializing in management,​
​communication, operational oversight, and complex operational landscapes.​

​TECHNICAL SKILLS & CERTIFICATIONS​

​●​ C ​ ertifications:​​UiPath Automation Business Analyst Associate (2025), SAFe Scrum​
​Master (2022), Competent Communicator (Toastmasters).​
​●​ ​Systems:​​Hands-on experience with Oracle 12, SAP, and Wix e-commerce platforms.​
​●​ ​Strategic Relationship Management:​​Expert in navigating complex, multi-year client​
​partnerships.​
​●​ ​High-Stakes Communication:​​Competent Communicator (Toastmasters) with​
​experience presenting to C-suite and AVPs.​
​●​ ​Cross-Cultural Bridge:​​Native fluency with a deep understanding of US corporate​
​etiquette and expectations.​
​●​ ​Analytical Problem Solving:​​Utilizing Business Analyst methodologies to translate​
​client "pain points" into technical requirements.​

​PROFESSIONAL EXPERIENCE​

​English & Technical Soft-Skills Consultant | Lviv, Ukraine |​​Aug 2025 – Present​

​●​ S ​ trategic Advisory:​​Facilitate high-stakes English Speaking Clubs for IT firms,​
​coaching technical teams on soft skills to improve client-facing transparency.​
​●​ ​Cultural Translation:​​Serve as a bridge for local businesses by translating complex​
​technical needs into direct, ROI-focused narratives for international partners.​
​●​ ​Consultative Training:​​Deliver specialized Science/English instruction at Lviv British​
​School and Business English instruction at Business English Academy, focusing on​
​Western corporate etiquette.​
​Gold Bar Lemonade, LLC | Lviv, Ukraine |​​June 2024 – Present​

​Assistant to the Head of Enterprise​

​●​ P ​ rocess & Systems Integration:​​Spearheaded a critical operational systems​
​integration, successfully connecting the online store via API with the Point-of-Purchase​
​(PPO) cash register for unified inventory and sales management.​
​●​ ​Administrative Oversight:​​Functioned as the central communications and​
​administrative hub for all external financial partners (Accountants and Banking),​
​efficiently managing sensitive inquiries and documentation.​
​●​ ​E-commerce Launch:​​Established foundational e-commerce infrastructure by​
​independently developing and launching the company's first digital storefront using the​
​Wix platform.​

​Costco Wholesale (Fortune 500 Company) | Issaquah WA, USA​

​Service Desk Supervisor |​​June 2017– August 2018 & April 2021– June 2023​

​●​ E ​ xecutive Communication:​​Directed Incident Management within the ITSM​
​framework, providing crucial operational oversight and high-level updates to AVPs and​
​senior leadership during outages.​
​●​ ​Team Leadership:​​Supervised and coached a team of 10-12 agents, managing floor​
​operations for up to 60+ staff to ensure service continuity.​
​●​ ​Process Governance:​​Managed real-time adherence and quality assurance across​
​Service Desk operations, ensuring compliance with established ITIL and company​
​standards.​

​Membership Invoicing & Bulk Shop Card Manager |​​August 2018 – April 2021​

​●​ F ​ inancial Control:​​Managed the creation and quality control of high-volume​
​membership invoicing and the Executive Reward Program, overseeing processes for​
​the US portion of a global portfolio spanning over 136 million card members.​
​●​ ​Operations & Security:​​Coordinated the bulk fulfillment of high-value Shop Cards and​
​acted as the building’s Emergency Protocol Liaison, maintaining operational security​
​and readiness.​

​Accounting Supervisor, Costco Travel |​​September 2015 – June 2017​

​●​ C ​ onflict Resolution:​​Designed and implemented a multi-week cross-departmental​
​"knowledge sharing" program to align Staff Accountants and agents, resolving internal​
​silos.​
​●​ ​Financial Governance:​​Supervised full-cycle accounting functions, ensuring accurate​
​internal alignment through timely reconciliations and journal entries.​
​BDA INC (World’s Leading Merchandise Agency) | Woodinville WA USA​

​Accounts Payable Supervisor​​| April 2013 – August 2015​

​●​ S ​ ystem Migration & Efficiency:​​Led a critical data migration and cleanup initiative in​
​preparation for migrating the department from a legacy DOS program to an ERP.​
​●​ ​Security & Governance:​​Improved payment security and governance.​
​●​ ​Full Cycle AP:​​Managed full-cycle Accounts Payable, including 1099 filings and​
​purchase order reconciliation.​

​Radiant Global Logistics (Top 100 Logistics Provider)| Bellevue WA, USA​

​International AP Manager, Trainer & Associate​​| 2008–2013​

​●​ I​nternational Financial Resolution:​​Managed and reconciled complex International​
​Agent Accounts (Contra-Settlements), summarizing mutual payables/receivables and​
​executing final settlements after performing required multi-currency conversions.​
​●​ ​Process Training & Standardization:​​Served as the lead Domestics and International​
​AP Trainer, standardizing best practices for all core functions including PO/Invoice​
​matching, discrepancy resolution (R-Blocks), and vendor communication.​
​●​ ​Operational Oversight:​​Provided night shift supervision for Accounts Payable staff,​
​ensuring continuous coverage and workflow management.​

​EDUCATION​
​Associate’s Degree​​| Tarrant County College, Arlington, TX​