Контактная информация

Соискатель указал телефон и эл. почту.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/18115446/

Опыт работы

Sales manager

с 06.2024 по наст. время (2 года 2 месяца)
Montreal Appliance Repair, Remote (Public and business services)

•️ Oversaw sales process, conducted post-service follow-up to ensure customer satisfaction.
•️ Created quotes through email and SMS communication, responded to email inquiries about services.
•️ Dispatched technicians effectively to the client location.

Sales representative

с 04.2023 по 06.2024 (1 год 3 месяца)
Connect Tech, Remote (IT)

•️ Handled inbound (telephone, email & social media) inquiries, qualified leads, and guided clients through the sales process
•️ Product demonstration, addressed user complaints and customer retention goals
• Conducted cold outreaches to potential businesses and clients through phone and email channels

Sales Manager

с 02.2020 по 12.2022 (2 года 11 месяцев)
Green Way Moving & Storage, Remote (Transportation and logistics)

•️ Contacted potential clients, negotiated terms, addressed objections, and secured bookings
•️ Dispatched moving crews to client location, utilized CRM tool to record client interactions
•️ Managed inbound call and email inquiries regarding moving services

Образование

University of Calabar

Economics, Lviv
Высшее, с 2018 по 2023 (5 лет)

Дополнительное образование и сертификаты

EF Set English Certification

3 months

Знания и навыки

• Communicability
• Customer retention
• Conducting negotiations
• Handling objections
• Sales closer
• Adaptability

Знание языков

Английский — свободно

Дополнительная информация

Professional Summary:

Proactive sales and customer support professional with proven success working with customers across the US, Canada, and Europe in remote sales environments.
Extensive experience in scaling revenue through high-converting customer retention strategies, resolving complex customer problems, consistently shortening sales cycles, & providing high-stakes inputs while achieving a 70% close rate. Adept in the use of CRM systems, strong communication & negotiation ability, and a collaborative, team-oriented ideology.