Oksana

DIGITAL OPERATIONS & WEB CONTENT SPECIALIST

PROFESSIONAL SUMMARY

Digital Operations & Web Content Specialist with experience supporting structured workflows in a tech environment. Skilled in Jira-based task coordination, website content publishing, HTML editing and SEO-focused content optimization. Strong background in cross-department collaboration, onboarding process support and digital documentation. Passionate about improving content accuracy, system organization and user-facing digital experiences.

CORE COMPETENCIES
• Website Content Management
• CMS Content Publishing
• HTML Content Editing
• SEO & Keyword Optimization
• Jira Task & Workflow Coordination
• Digital Documentation & Reporting
• Onboarding Process Coordination
• Cross-Functional Team Support
• Agile Fundamentals

PROFESSIONAL EXPERIENCE

HR & Operations Support – IT Environment

Together Networks 2019-2022
• Managed and tracked internal workflows using Jira, creating and assigning tasks across departments to ensure timely completion.
• Coordinated structured onboarding processes for new hires through task management systems, supporting seamless team integration.
• Updated and maintained multiple website pages including text formatting, content structuring and basic HTML adjustments.
• Assisted with SEO keyword updates and digital content optimization to improve clarity and search alignment.
• Collaborated with design teams on visual updates and digital materials.
• Prepared internal financial documentation and operational reports using ERP systems.

Web Content & Digital Support (Project-Based)
• Edited and maintained website content ensuring consistency, accuracy and user-friendly structure.
• Developed a responsive sample website using HTML and CSS fundamentals.
• Optimized digital content for readability and search relevance.
• Prepared and adjusted visual assets using Photoshop and Figma (basic level).

TECHNICAL SKILLS

Jira | HTML | CSS | CMS | ERP Systems | Bitrix CRM | Google Workspace | MS Office | Photoshop | Figma