Валерій

Resume
Tarasenko Valerii
Date of birth: 28th February 1998
Marital status: single
E-mail: [открыть контакты](см. выше в блоке «контактная информация»)
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Objective: I am seeking a competitive and challenging environment where I can take advantage of my knowledge of English and personal qualities
Education:
Izmail State University of Humanity, Foreign language department, bachelor degree (2015-2019)
Qualification: teacher of English, German language and World Literature

Special skills:
Language skills:
• Ukrainian – Native
• English – Fluent

Computer literacy:
• Proficient with office programs (Word, Excel, PowerPoint) and Google Workspace
• Experienced with team communication Apps: Slack, Telegram, Discord, Zoom
• Experienced with customer support software: LiveChat

Personal qualities:
Reliable & Organized: Experienced in working remotely; Able to stay focused and manage workload without constant supervision.
Attention to details: Thorough when checking specifications to ensure everything is accurate and nothing gets missed.
Fast learner: Able to pick up new software, tools, procedures quickly.
Handling Workload: Managing large amount of information and multitasking without losing track.

WORK EXPERIENCE

Customer Support Agent
Brighta
December 2019 – April 2026
• Provided exceptional service and guided customers through ordering process.
• Maintained a high level of customer satisfaction across all communicational channels (Emails, Text, LiveChat, Calls)
• Audited order details to ensure successful delivery.
• Facilitated communication between customers and a service provider.


Volunteer Experience:
Student Council | Head of the Cultural Department
Izmail State University of Humanity
September 2016 - July 2019
• Develop original scripts and program structures for student events and cultural celebrations.
• Recruited musicians, actors and event hosts among students
• Managed event production, including the design and setup of stage background and hall decorations