Олександра

Oleksandra Zeleniukova

Knowledge and skills
Languages
English (Advanced)
French (Advanced)
 Working with large amounts of information (40,000 mentions per month)
 Strong analytical skills
 Confident user of Excel, PowerPoint, MS programs
 Experience with social listening and benchmarking tools: Talkwalker/Sprinklr
 Working with SMM-related metrics
 Self-discipline and organization
 Adequate time management skills
 Communication skills
 Proficiency in mobile video editors
Education:
2021 - 2022
Boris Grinchenko University of Kyiv (Faculty of Foreign Languages (first language - French))
2017 - 2021
Zaporizhzhia National University (Faculty of Foreign Languages (first language - French))

Work experience:
Atoll holding (Eurocar LLC) (2025 - present)
Position:
Personal Assistant to the CEO
Responsibilities:
 Coordinating personal meetings and private events (as agreed)
 Organizing personal trips, gifts, documents, etc. (within the scope of agreements)
 Supporting communication with external partners, clients, investors (as instructed by the
CEO)
 Controlling logistics, renting premises, providing necessary materials
 Monitoring the execution of the CEO's instructions by company employees, reminding
them of deadlines
 Organizing business trips, booking tickets, hotels, and visa documents
 Controlling minor financial expenses, preparing reports on budget utilization
 Ensuring effective document flow and confidentiality of information
  Organizing meetings, conferences, etc
Nestlé Business Services Lviv (2022-2025)
Position:
Social Media Services Associate (2022-2024)
Social Media Services Specialist (2024-2025)
Functional responsibilities:
 Analysis of consumer feedback and mentions of own brands in the online environment (various
social networks and platforms), social listening
 Illustration of data obtained during social listening in the form of an informative report (with
 the necessary metrics, graphs, and insights)
 Implementation of ad hocs at the request of partners;
 Writing and adapting keyword queries for further work with social listening tools
 Implementation of benchmarking of social media pages of own brands (interpretation of metrics
and
 indicators for social media pages)
 Cooperation with brands:
1. Social listening for brands: KitKat, Maggi, Nesquik, Ricoré, Nestlé Dessert, Nestlé
Baby;
2. Social listening for Nestlé France in the context of the global brand (company image)
compared to competitors (Danone, Unilever, Kellog's, PepsiCo, Mondelez)

Additional experience and knowledge:
Theoretical knowledge of business problem-solving methodologies (GSTD, Lean, Kanban)
Experience in managing a GSTD project
Experience in translating poetry from Ukrainian into French for a collection of poems
7 years of experience in painting
Courses and webinars:
2022 Introduction to SMM (by Meta)
2023 SMM course (by Alison)
2025 Webinar “Building Internal Communications: Stages, Tools, Metrics” (Laba)