Тома

Tamara Shyvtsova

Work permit: Irish Date of birth: 26/10/1991 Place of birth: Odessa, Ukraine

Nationality: Ukrainian Phone number: [открыть контакты](см. выше в блоке «контактная информация») (Mobile) Email address:

[открыть контакты](см. выше в блоке «контактная информация») WhatsApp Messenger: 0830806336

Address: Dublin, Finglas, Ireland (Home)

ABOUT ME

Compassionate and dedicated Employabilility Practitioner with proven experience in employments support and
advocacy for vulnerable populations. Skilled in delivering person-centered support, crisis intervention, and long-term
employment.Passionate about empowering individuals to rebuild their lives with dignity, stability, and hope.

WORK EXPERIENCE

 UNITED NATIONS INTERNATIONAL ORGANISATION OF MIGRATION – DUBLIN, IRELAND
CASE WORKER – 03/06/2025 – CURRENT
• Collect, verify, and support the examination and translation of documentation and certificates provided by
service users under the Temporary Protection (TP) scheme in Ireland, in full compliance with IOM Data
Protection Principles.
• Assist in identifying indicators of potential vulnerability during interviews.
• Provide guidance and support to beneficiaries in completing various application and registration forms required
by the Department of Justice (DOJ) and other relevant government departments.
• Support the scheduling and organization of appointments, including data entry, schedule updates, and the
issuance of notifications.
• Provide informal translation and interpretation services to beneficiaries, the DOJ, and other relevant
stakeholders.
• Ensure the confidentiality and integrity of all biographical and sensitive information collected during interviews
and fingerprinting processes.

 IRISH RED CROSS – DUBLIN, IRELAND
CASE WORKER – 01/10/2023 – 25/11/2024
• Provided individualized case management to individuals and families at risk of homelessness, supporting access
to stable housing and wraparound services.
• Conducted detailed intake assessments and developed tailored support plans focused on long-term housing
stability and tenancy sustainment.
• Assisted clients in navigating the Housing Assistance Payment (HAP) scheme, including application support,
documentation, and liaising with local authorities.
• Maintained up-to-date knowledge of housing allocation processes and policies to advocate effectively for clients
in accessing suitable accommodation.
• Coordinated with housing officers, social workers, and community housing providers to secure placements and
prevent evictions.
• Delivered practical support with budgeting, tenancy responsibilities, and understanding rental agreements to
promote independent living.
• Ensured accurate documentation of case notes, support plans, and risk assessments for reporting and
compliance purposes.
• Provided emotional and practical support to vulnerable clients, including those with complex needs, in crisis or
transitional accommodation settings.
• Engaged with multi-agency networks to ensure holistic and timely interventions for clients, including health,
legal, and employment services.
• Supported the development and implementation of local homelessness prevention strategies through data
collection, research, and service evaluation input.

 SEETEC – DUBLIN, IRELAND
EMPLOYMENT CASE WORKER – 12/03/2022 – 01/10/2023
• Manage a caseload of clients who have experienced unemployment and receiving a jobseeker benefit.
• Prepared individuals for a return to work by assessing each person’s individual employment needs through
vocational profiling/assessment and through goal setting and action planning.
• Focus on rapid tailored job search with the service user.
• Worked with employers to source and secure employment opportunities for service users and in providing
relevant information to employers while negotiating appropriate adjustments to support and sustain
employment.
• Provided individualized, support to individuals once they have returned to work to assist them in sustaining
employment.
• Adhere to administrative, data capture and policy protocols which record the progress of individuals, and to
keep accurate and complete records of casework.
•

EDUCATION AND TRAINING

01/09/2010 – 25/05/2014 Odessa, Ukraine
BACHELOR DEGREE IN LAW Odessa National Law Accademy

Website https://www.onua.edu.ua Level in EQF EQF level 8

LANGUAGE SKILLS

Mother tongue(s): RUSSIAN | ENGLISH | UKRAINIAN | ROMANIAN

SKILLS

Microsoft Word Microsoft Excel Microsoft Office office and administration Data Entry/ Data Manipulation
Time Maangement Team-work oriented cooperate with colleagues customer relationship management
process applications support migrants to integrate in the receiving country provide social counselling support
plan housing assistance employment assistance documentation report case management skills
knowledge of migration regulations