Контактная информация

Соискатель указал телефон и LinkedIn.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/18359643/

Опыт работы

Automation engineer

с 12.2024 по наст. время (1 год 8 месяцев)
Upwork, Дистанційно (IT)

Automation engineer building n8n and Make.com workflows for 10+ clients. I help businesses automate repetitive processes, connect disconnected tools, and streamline operations using AI, APIs, and workflow automation.

My work includes CRM automation, lead management systems, AI-powered workflows, API integrations, content automation, and internal operations optimization.

Examples of my work:
• Built an AI-powered email workflow that processes booking inquiries, checks availability via API, generates context-aware draft replies, and saves them to Gmail for review
• Developed a HubSpot–Xero integration with dynamic pricing that automatically creates and sends invoices when deals are marked as “Won”
• Created an automated Instagram → X (Twitter) cross-posting system using scraping, AI content adaptation, and scheduled publishing
• Implemented a RAG-based AI agent with a vector database for intelligent document search and retrieval
• Set up WhatsApp Business automation for lead capture with auto-replies and Google Sheets integration
• Built CRM and lead-routing automations with webhook handling, duplicate checks, follow-ups, and notifications

Tech stack:
Platforms: n8n (primary), Make.com, Zapier
AI/LLMs: OpenAI API, Claude API (Anthropic), Google Gemini
APIs: REST, webhooks, OAuth 1.0a/2.0, custom HTTP integrations
Cloud: AWS Lambda, Supabase, PostgreSQL, Docker
Video/Media: Creatomate, FFmpeg, ElevenLabs TTS
Business Tools: HubSpot, Xero, ClickUp, Airtable, Google Sheets
Social: Instagram Graph API, X/Twitter API v2, LinkedIn API, Discord, Telegram

Planning manager

с 02.2024 по 11.2024 (10 месяцев)
LoveCrafts Ukraine, Дистанційно (IT)

• Issued daily production orders based on confirmed schedules and tracked program timeliness
• Analyzed warehouse inventory to ensure the availability of necessary SKUs for production
• Generated weekly reports on production capacity and managed master data settings
• Identified manual bottlenecks in supply & demand processes, inspiring transition to workflow automation

Supply manager

с 08.2018 по 01.2022 (3 года 6 месяцев)
OKKO, Львів (Автобізнес та автосервіс)

Coordinated the work of contracting organizations in response to requests.
Managed emails within the Service Desk system.
Contributed to the development of service contracts and equipment repair agreements
for the company's restaurants and cafes.
Monitored the movement of fixed assets.
Oversaw payments to contractors.

Образование

НУ ЛП

Фінанси, Львів
Высшее, с 2011 по 2016 (5 лет)

Дополнительное образование и сертификаты

MASC - Marketing Automation School, Marketing Automation Specialist

2024, 3 місяці

Знания и навыки

• AI integration
• Document workflow automation
• CRM
• Optimization of business processes
• Airtable
• AI prompting
• JSON
• No-code
• Low-code
• Business Process Management
• Lead generation
• Llm agents
• Zapier
• Google API
• Microsoft Dynamics CRM
• N8n

Знание языков

Английский — выше среднего