Микола

Contact information
Mykola Shandra
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Senior Project Manager
Results-driven Senior Project Manager with 15+ years of experience and a strong technical
background leading cross-functional teams and delivering complex projects from pre-sales and
discovery through delivery and post-production support. Strong background in the fintech,
gambling, and telecom domains. Proven ability to manage multiple simultaneous projects, drive
stakeholder alignment, define scope and roadmaps, and effectively bridge technical and
business teams.

Experience
Zoot | Dec 2020 – Present
Projects: Fintech decisioning platforms
Senior Project Manager
● Led end-to-end delivery of multiple projects, including pre-sales, discovery, planning,
execution, release, and post-production support
● Planned and controlled timelines, scope, risks, and resource allocation
● Maintained transparent reporting and communication with stakeholders
● Managed distributed multiple teams (20+ members)
● Drove continuous improvement of team performance metrics
● Supervised incident management and post-production support processes
● Worked with key project documentation, including SOW, MSA and RA

Symphony Solutions | Feb 2019 – Dec 2020
Project: Gambling platform for UK customers
Scrum Master
● Managed delivery in a SAFe environment across multiple teams, including risk
management
● Facilitated PI planning, backlog management, and stakeholder alignment
● Managed delivery timelines, provided transparent status reporting
● Removed impediments and ensured smooth team operations

N-iX | Oct 2016 – Feb 2019
Projects: Banking platform, marketing platform, mobile applications
Scrum Master & Proxy Product Owner
● Led simultaneous delivery of multiple projects from start through closure, managing
scope, timelines, and stakeholder expectations
 ● Managed projects backlog, including planning, prioritization, refinements and sprint
activities aligned to project roadmap
● Managed project risks, mitigation plans, dependencies, and resource allocation across
concurrent workstreams
● Supported pre-sales and new project engagements
● Prepared project documentation

Intellias | Oct 2015 – Oct 2016
Project: Gambling platform for UK customers
Scrum Master
● Facilitated Scrum processes within the multiple teams (30+ members)
● Supported Product Owner in backlog management
● Coordinated releases and integrations with third-party systems
● Worked with APIs and integrations using Postman, Swagger
● Reported progress and ensured stakeholder alignment
● Prepared project documentation

Ericpol | Dec 2010 – Sep 2015
Project: Cellular Networks software
Scrum Master
● Developed software for cellular network systems
● Transitioned into Scrum Master role, supporting Agile adoption
● Facilitated team processes and stakeholder communication

Languages
Ukrainian, English

Certification
Professional Scrum Master (PSM I) by scrum.org. Dec 2014

Education
Master's Degree in Technology and Facilities for Telecommunications
Lviv Polytechnic National University. Sep 2004 – Dec 2009
Specialist's Degree in Management of Organizations
Lviv Polytechnic National University. Sep 2008 – Dec 2010