Контактная информация

Соискатель указал телефон , эл. почту и LinkedIn.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/18607953/

Опыт работы

Пауза в карьере

с 09.2025 по 05.2026 (9 месяцев)
Робота над власним проєктом

Senior Technical Project Manager / Business Analyst

с 02.2022 по 08.2025 (3 года 7 месяцев)
Polyany, Дистанційно (IT)

- Led 50+ eCommerce and software delivery projects across Shopify, PrestaShop, WooCommerce, Drupal, Strapi, and Magento, managing delivery from kickoff through launch, handoff, and post-release support.
- Owned project planning, scope control, milestones, delivery timelines, stakeholder communication, release coordination, and go-live readiness across multiple concurrent client projects.
- Managed client onboarding, scope validation, implementation planning, delivery tracking, go-live readiness, and handoff documentation for complex technical projects.
- Acted as the communication bridge between clients, business stakeholders, developers, designers, QA, and operations teams, translating technical complexity into clear decisions and next steps.
- Built structured BRD and FRD documentation standards, improving budget forecasting accuracy by approximately 35% and reducing ambiguity during technical delivery.
- Managed international client relationships across 25+ countries, including the USA, UK, Australia, Switzerland, Germany, and the UAE, maintaining alignment on scope, priorities, risks, and delivery expectations.
- Created project routines for status tracking, blocker management, meeting notes, open-item tracking, handoffs, and delivery visibility across parallel workstreams.
- Improved onboarding with role-specific training materials and delivery guidance, increasing new hire performance by 20% within 60-day reviews.
- Coordinated technical delivery across integrations, CMS platforms, infrastructure dependencies, QA cycles, client approvals, acceptance criteria, and production launches.

Technical Product Manager / Scrum Master

с 03.2021 по 08.2021 (6 месяцев)
UPRO, Київ (IT)

- Managed a 14-person engineering team across Java, ASP.NET, DevOps, and Data Analytics to deliver automated trading systems, trading bot improvements, and internal fintech tooling.
- Coordinated technical implementation across product requirements, engineering execution, QA, deployment planning, data workflows, release governance, and stakeholder reporting.
- Streamlined development workflows and increased release frequency by approximately 40%, reaching 3-4 deployments per week.
Improved Scrum execution, sprint planning, backlog clarity, and team communication, reducing sprint rollover by 25% within 5 months.
- Automated Jira workflows and built Tableau dashboards to improve delivery tracking, reporting accuracy, and visibility for engineering and business stakeholders.
- Researched and supported Apache Kafka and Amazon Redshift integrations for real-time market data ingestion, historical data centralization, backtesting, quant research, and Grafana dashboards.
- Worked with engineering leadership to clarify technical trade-offs, identify delivery risks, remove blockers, and maintain alignment across multiple technical workstreams.
- Maintained clear communication between technical and business stakeholders to support faster decision-making and predictable delivery.

Digital Project Manager

с 01.2020 по 02.2021 (1 год 2 месяца)
Content Mania, Київ (IT)

- Led a 60+ member cross-functional team across Development, DevOps, Design, QA, Copywriting, Marketing, SEO, and performance advertising.
- Scaled website production from approximately 25 to 70 websites per week by improving workflow structure, prioritization, reusable components, and delivery coordination.
- Managed project execution across website launches, campaign support, funnel optimization, technical fixes, SEO improvements, and performance marketing initiatives.
Improved delivery efficiency through automated workflows, test automation, reusable codebase components, structured task prioritization, and clearer handoffs.
- Supported growth funnel performance through Google Ads optimization, Meta campaign support, A/B testing, conversion rate optimization, and SEO execution.
- Launched a push notification service that created additional upsell opportunities and improved customer engagement.
- Helped grow a news platform from 100K to 5-7M monthly visitors within 6 months through coordinated paid acquisition, SEO, content, and technical delivery execution.
- Coordinated communication across technical, marketing, and business teams to keep timelines, priorities, and delivery expectations aligned.

Technical Product Manager / IT Infrastructure Lead

с 07.2018 по 12.2019 (1 год 6 месяцев)
Sigma Software Group, Дистанційно (IT)

- Managed infrastructure operations and technical delivery across hosting, VPS/VDS servers, domain registrars, monitoring, access control, CRM systems, and customer-facing web platforms.
- Created technical specifications for product features and coordinated developers, designers, QA specialists, SEO specialists, and business stakeholders to deliver against business and technical requirements.
- Led CRM implementation, access control configuration, workflow automation, VoIP integration, chatbot integration, and operational monitoring across business-critical platforms.
- Administered and customized CRM systems, including user access, workflow configuration, customer database imports, VoIP integrations, chatbot connections, and sales funnel automation.
- Coordinated technical improvements across usability, Core Web Vitals, conversion rate optimization, SEO, platform reliability, and operational monitoring.
- Deployed PostAffiliatePro and supported the development of a bespoke Traffic Distribution System to improve affiliate operations, campaign routing, and marketing performance.
- Supported production stability, monitoring, technical troubleshooting, and internal workflow reliability across customer-facing and internal systems.

Technical Product Manager / Business Analyst

с 06.2016 по 06.2018 (2 года)
CasExe, Дистанційно (IT)

- Delivered 52 software projects within two years across UI/UX, frontend, backend, DevOps, QA, copywriting, marketing, IT support, and SEO teams.
- Collected, analyzed, and documented business and technical requirements, creating clear specifications, acceptance criteria, and delivery-ready documentation.
- Created requirements documentation, implementation notes, project handoffs, and delivery documentation to improve engineering clarity and reduce rework.
- Introduced UI prototyping as a standard delivery step, enabling template reuse and reducing project timelines by 67%, from 6 months to 2 months, without reducing delivery quality.
- Coordinated multiple concurrent projects, balancing business priorities, technical feasibility, team capacity, client expectations, scope changes, and delivery timelines.
- Built structured delivery practices that improved visibility into scope, dependencies, handoffs, risks, and stakeholder expectations.
- Translated business goals into clear technical requirements for engineering teams, improving delivery clarity and reducing rework.

Technical Account Manager | System Administrator

с 04.2015 по 05.2016 (1 год 2 месяца)
Smile Expo, Київ (IT)

- Provided technical support and infrastructure coordination for large-scale international B2B/B2C events across Windows and Unix environments.
- Managed deployment, configuration, and operational support of enterprise software and hardware systems including access control and video surveillance solutions.
- Coordinated CRM customization projects including workflow configuration, role-based access management, backend process optimization, and large-scale data imports.
- Created technical documentation, system requirements, and technical change requests (TCRs) for CRM enhancements and mobile application features (iOS/Android).
- Collaborated with cross-functional technical teams to ensure stable software delivery and issue resolution during live production events.
- Supported operational monitoring and incident management processes, successfully delivering support for 30+ international events with no critical technical failures.
- Improved communication between business stakeholders and technical teams by translating operational requirements into structured technical documentation.

IT Support Specialist

с 11.2014 по 03.2015 (5 месяцев)
SaleIT, Київ (IT)

- Provided daily technical support for SaaS solutions in the FMCG sector, resolving software, hardware, mobile, and web platform issues through email and Jira.
- Installed, configured, and troubleshot desktop systems and mobile applications for enterprise clients, including Sanofi and Danone.
- Monitored data exports and supported platform stability, helping maintain service reliability and user satisfaction.
- Documented recurring issues and supported technical communication between users, support teams, and platform stakeholders.

Project Manager

с 01.2014 по 10.2014 (10 месяцев)
Civitta, Дистанційно (IT)

- Managed web, mobile, and design projects for clients including Silknet, Boliga, Spark, and Red Bull.
- Improved client support by combining technical maintenance, structured communication, and data-driven product improvement recommendations.
- Helped increase client contract duration from less than 6 months to more than 1 year by improving delivery quality, communication, and long-term project value.
- Coordinated communication between clients, designers, developers, and support teams to keep deliverables clear and timelines realistic.

Образование

Kiev National University of Technology and Design

Master of Business Administration (MBA), Київ
Высшее, с 2012 по 2014 (2 года)

Kiev National University of Technology and Design

Bachelor of Computer Science (BCompSc), Київ
Высшее, с 2006 по 2011 (5 лет)

Дополнительное образование и сертификаты

Business Analyst (Udemy)

2024
Сертификат

ChatGPT + Excel: Master Data (Vanderbilt University)

2024
Сертификат

Prompt Engineering for ChatGPT (Vanderbilt University)

2024
Сертификат

Google SEO Fundamentals (University of California)

2024
Сертификат

Optimizing a Website for Google Search (University of California)

2024
Сертификат

Agentic AI and AI Agents for Leaders (Vanderbilt University)

2025
Сертификат

JavaScript, jQuery, and JSON (University of Michigan)

2025
Сертификат

Project Management (SkillUp)

2024
Сертификат

Знания и навыки

• Agile
• Scrum
• Kanban
• SDLC
• Delivery Management
• Sprint Planning
• Backlog Management
• Risk Management
• Change Management
• Stakeholder management
• Business analysis
• Requirements Gathering
• Financial Operations
• Workflow Optimization
• Team management
• REST API
• API Integrations
• JSON
• Frontend/Backend Coordination
• Understanding of client-server architecture
• Production Deployment
• Production Support
• Maintenance of technical documentation
• DevOps
• CI/CD
• Cloudflare
• VPS Administration
• Monitoring & Logging
• Grafana
• Prometheus
• UNIX
• Redis
• Node.js
• Laravel
• Jira
• Confluence
• Postman
• Git
• Tableau
• MySQL
• ClickUp

Знание языков

• Английский — продвинутый
• Украинский — свободно
• Французский — начинающий