Контактная информация

Соискатель указал телефон и эл. почту.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/18642681/

Опыт работы

Personal Assistant

с 06.2025 по 03.2026 (10 месяцев)
Private client, Remote (Individuals)

Provided remote administrative and organisational support, including scheduling, task coordination, communication and follow-ups. Managed documents and records, organised priorities, and ensured tasks were completed on time. Worked independently, handled changing requests, and maintained confidentiality.

Customer Support & Online Business Assistant

с 11.2024 по 02.2026 (1 год 4 месяца)
TheGirlyHQ, Remote (Beauty, fitness, sports)

Provided customer support through phone and online channels, responding to enquiries and assisting with orders, deliveries, complaints and refunds. Processed and followed up on customer orders, maintained organised customer information, and supported daily administrative tasks. Communicated professionally with customers and helped resolve issues promptly.

Executive Assistant

с 06.2019 по 06.2022 (3 года)
Bells Event Company, Remote (Hotel and restaurant industry)

Provided administrative and operational support, including scheduling, coordinating tasks and communicating with clients, team members and external contacts. Assisted with event planning and organisation, maintained records and followed up on assigned tasks. Helped resolve day-to-day issues and supported smooth event operations.

Образование

Ternopil national Medical university

Medicine, Ternopil
Неоконченное высшее, с 2021 по 2028 (7 лет)

Дополнительное образование и сертификаты

ALX Virtual Assistant Program

2024, 3 months
Сертификат

Знания и навыки

• Educability
• Honesty
• Time management
• Attentiveness
• Conflict settlement
• Customer orientation
• Work with clients
• Communication
• Discipline
• MS Excel
• Google Sheets
• Data entry
• User ChatGPT
• Receiving and processing orders
• Google Workspace

Знание языков

• Английский — продвинутый
• Испанский — начинающий

Дополнительная информация

Fluent English-speaking professional with experience in customer communication, administrative support and online business operations. I am organised, attentive to detail, adaptable and quick to learn new systems. Comfortable working independently in a remote environment and communicating with customers by phone and online. Interested in developing my skills in customer support, virtual assistance, CRM systems and AI-assisted workflows.