Sanan

Sanan Jafarov
Technical Support & Automation Specialist | Product-Minded
Analyst

Profile
Analytical and proactive specialist experienced in technical support
Contact and process improvement. Strong sense of responsibility, structured
Phone: [открыть контакты](см. выше в блоке «контактная информация») thinking, and collaboration skills. Focused on developing in Product
Current: Kyiv, Ukraine Management, Business Analysis, and QA to create efficient,
data-driven solutions.
From: Baku, Azerbaijan
Email: [открыть контакты](см. выше в блоке «контактная информация»)

Core Skills
• Product Thinking Experience
• Process Optimization Technical Support Specialist
• Problem Solving May 2025 - May 2026 | BirMarket (Competo MMC)
•
• Requirements Analysis Support marketplace partners and resolve operational or technical
• Stakeholder Communication issues.
•
• Data Interpretation (Excel, SQL - Identify recurring problems and implement process improvements.
Intermediate) •
Collaborate with internal teams to enhance workflows and service
quality.
Tools & Tech Support REST API (JSON) issues; validate requests/responses in
• Notion · Jira · Miro Postman.

• Google Sheets / Excel Automate routine tasks with JS scripts and small Python tools.
(Advanced)
• Microsoft 365 · SQL
IT Pricing Manager
Jun 2022 - Jun 2023 | AzServices MMC
• REST APIs · JSON · Postman
•
• API Integrations Managed pricing operations and maintained accuracy of technical
data.
• JavaScript (Automation) · Python
•
(Tools) Provided client support and coordinated with cross-functional
teams.

Strengths Content Manager
• Ownership Mindset Feb 2024 - Jan 2025 | Brain Craft
• Analytical Thinking •
Managed AI-based content creation workflows.
• Cross-Team Collaboration •
Ensured consistency and quality across automation projects.
• Attention to Detail
• Adaptability · Self-Learning
Contact Experience (continued)
Phone: [открыть контакты](см. выше в блоке «контактная информация») Helper
Current: Kyiv, Ukraine Apr 2021 - Nov 2021 | Nariman FILM
From: Baku, Azerbaijan •
Assisted production teams with filming logistics and equipment
Email: [открыть контакты](см. выше в блоке «контактная информация») setup.
•
Languages Supported technical crew during shoots.

• Azerbaijani - Native
• Russian - Fluent Education
• English - Intermediate (B1-B2) College of Music under the Azerbaijan National Conservatory
Clarinet specialty | 2017 - 2021

National Academy of Statistics, Accounting and Audit (Kyiv)
Bachelor’s in Management (Remote) | 2024 - 2028

Internship & Courses
Internship: Azerbaijan HR Institute

Courses: HR Beginner · HR Specialist · IT Business Analyst