Мар'яна

MARIANA SVERDAN
CONTACTS
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Perehinske, 219 Velyka street, Ivano-Frankivsk region

PERSONAL INFORMATION WORK EXPERIENCE

English teacher with experience in communication, customer Communicate daily with students, parents, and colleagues.
interaction, and online work. Skilled at explaining information Explain complex information in a clear and understandable way.
clearly, solving problems patiently, and maintaining a friendly and Prepare educational materials and documentation.
professional tone in written communication. Highly organized, Manage online lessons and digital communication platforms.
detail-oriented, and comfortable working independently in a remote Build positive relationships through patience, empathy, and
environment. professionalism.
Resolve questions and concerns in a calm and supportive
manner.

SILLS

Written and spoken English
Customer communication EDUCATION
Email correspondence
Problem-solving
Attention to detail
Time management Lviv Ivan Franko National University
Online collaboration Department of Translation Studies and Contrastive Linguistics
Professional and friendly communication Degree in Translation Studies
Microsoft Office & Google Workspace Graduated in 2011

Secondary School No. 2, Perehinske, Ukraine
ADDITIONAL INFORMATION Graduated in 2006

LANGUAGES
Ukrainian — Native
English — Advanced

Stable internet connection and dedicated workspace.
Experience working online and managing multiple tasks.
Quick learner and comfortable using new software and tools.
Strong commitment to providing helpful and positive customer
experiences.