Контактная информация

Соискатель указал телефон и эл. почту.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/1876014/

Знания и навыки

• MS Office
• Internet User
• PC User
• Windows
• Adobe Photoshop
• Internet Explorer
• Adobe Acrobat Reader
• Adobe
• Photography

Дополнительная информация


Zhanna Petrash
Current Address:vul. Chelabinskaya 15, kv. 115
Kiev,02002
Mobil: [открыть контакты](см. выше в блоке «контактная информация»)
E-mail: [открыть контакты](см. выше в блоке «контактная информация»)
Skype ID: petrash-jeanne

PROFESSIONAL ACTIVITIES
09/2014 — to present Fairmont Grand Hotel Kyiv
Personal Assistant to General Manager
Manage the General Manager’s diary to co-ordinate meetings/appointments, and to ensure smooth running of such meetings. Maintain confidentiality of all matters/issues related to the day-to-day operation of the General Manager’s Offices. Screen/handle telephone calls, appointments and mails (electronic and manual). Maintain systematic up-to-date filing and tracing systems. Prepare, manage and handle correspondences with internal and external parties for General Manager’s signature. Attend to requests from divisional, corporate or owners offices and facilitate it accordingly.
08/2012–02/2013 Fairmont Grand Hotel Kyiv
Royal Service Agent
Handle all guests’ requests promptly and efficiently. Provide information on hotel and resort services. Have an excellent working knowledge of the following departments: Housekeeping, Guest Services, Front Desk, Maintenance and Room Service. Full knowledge and ability to promote internal outlets. Maintain an excellent relationship with all departments dealt with on a daily basis.
03/2008 – 07/2008 Travel Agency “Holiday Services” (Ocho Rios, Jamaica)
Tour Representative / Guide
Overcoming the language barrier for (visitors of hotel) tourists, that do not understand English – Russian speaking and visitors who speak Italian and French; duties guide-interpreter, full support of guests and VIP groups, meeting in airports and hotels, sales of excursion tours and holding them without restrictions on customer requirements.
11/2005 – 09/2007 Hotel “Sandals Whitehouse European village & spa” (Westmoreland, Jamaica)
Ambassador / Translator
Always timely and competent performance of duties assigned commissioning translations are fully and accurately convey the meaning and responsibilities of specific sources of Recipient; removing language barriers for visitors to the hotel, who do not speak English.
03/2005 – 10/2005 Diving Centre “Sinai Dive Club” (Sharm El Sheikh, Egypt)
Diving Instructor
Guiding underwater excursions, holding documentation courses and certification data/documents/papers related to courses and certifications, responsible for marketing the organization, training courses on diving different levels and languages as Russian, English, Italian and French.
04/2003 – 23/2005 Diving Centre “The Crab” (Sharm El Sheikh, Egypt)
Diving Master, Diving Instructor
Guiding underwater excursions, holding documentation related to courses and certifications, responsible for marketing the organization, training courses on diving different levels and languages as Russian, English, Italian and French.
09/2002 – 03/2003 Sports Club “Sharm Horse Club” (Sharm El Sheikh, Egypt)
Sales Manager / Guide
Responsibility for policy of the club on logistics, marketing, sales and public relations. Addressing possible problems, guest service, management and maintenance of special tours.
EDUCATION
09/2011 – 06/2014 Kiev National Linguistic University (Kiev, Ukraine)
Faculty Translators’/Interpretors’ Department, specialization “English language”; form of education: part-time education.
04/2003 – 11/2006 Professional Association Diving Instructors
PADI (Sharm El Sheikh, Egypt)
Specialized courses in English in the direction diving; certificates of master, instructor, diving on enriched air were obtained.
09/1999 – 06/2005 Technical University (Kriviy Rig, Ukraine)
Faculty: economics, specialty: management in international development; form of education: full time, part-time.
09/1995 – 06/1999 Gymnasium 95 (Kriviy Rig, Ukraine)
Specialized tendency of learning mathematics, physics and languages: English and French.
09/1988 – 06/1995 Gymnasium 24 (Kriviy Rig, Ukraine)
National pedagogical gymnasium: profound learning Ukrainian language.
LANGUAGES
Ukrainian –native,Russian – native,English – fluent,Italian – fluent,French –high level,Spanish - basic.
COMPUTER SKILLS
Experienced PC user since 1997: programs MS Windows, MS Office 2010/2007/2003/XP (and previous versions), Adobe Acrobat, Adobe Photo Shop, Internet Explorer and other standards programs. Ability to use tools of formatting texts and images offered in program package MS Office.
PERSONAL QUALITIES
Energetic, organizational skills, active, balanced, independent, adaptable, flexible, persistent, and self-commanded.