Roman

Summary
Manual QA Engineer with 5.5 years of expertise in testing CRM systems
and 3rd-party integrations across web and mobile platforms. Skilled in
requirements analysis, test documentation, and full SDLC participation
with a focus on quality and process improvement.

Experience
Middle Manual QA
August 2025 - till now
Ciklum
Project TUI France mobile
TUI Group – a leading global tourism company with limitless opportunities for
everyone. The project aims to create an MVP for the first mobile app designed
specifically for TUI France, part of the TUI Group.

Roman Palash Responsibilities:
-Executed functional, UI, API, localization, and compatibility testing across
Middle Manual QA mobile platforms, leveraging real devices and BrowserStack to achieve 98%
coverage and a 25% reduction in post-regression critical defects.
Engineer -Developed and maintained a library of over 500 reusable test cases,
improving test execution efficiency by 15%.
-Managed the end-to-end defect lifecycle with a 95% fix rate and proactively
Contact collaborated on requirements refinement, leading to the resolution of 1-3 high-
priority ambiguities per sprint and minimizing rework.
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Middle Manual QA
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July 2021- July 2025
Ciklum
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Project: Click Dimensions
an-palash-9ab58277
CRM, which helps small and medium businesses take back control of their
Lviv, Ukraine leads by giving them a way to reach every target, see every interaction, and
connect everything — all from a single platform. Their solution unifies all
your sales and marketing efforts. Sub-Project—Platform & Integration.
Technical skills Responsibilities:
- Analyzing requirements and features, clarifying details with the product
TECHNOLOGIES: owner,
Android, iOS, Desktop, and Web - Testing activities: DB testing (Web), Functional, Regression, Backward
platforms compatibility, UI testing using staging and production slots
- Writing test documentation: test cases; raising bugs, etc.
Bug Trackers: Jira, Confluence,
- Testing backend API (integration with 3rd-party services)
TestRail, Trello, XRay
- NFR: security testing - Validate secure storage and retrieval of secrets,
Log monitoring: Kibana, DevTools, certificates, and keys during API and functional testing; verify role-based
Grafana access control and Key Vault policies to ensure proper access restrictions;
Postman, Swagger test app behavior with rotated or expired secrets using Azure Key Vault
BrowserStack, Firebase

GENERAL KNOWLEDGE Junior Manual QA
- Good understanding in SDLC: Agile
Juriba Limited June 2020 till June 2021
methodologies. Working with Scrum
The company provides information-migration services.
- experienced in RDBMS - MS SQL
Responsibilities:
- Strong practical experience in testing:
- Functional, UI, usability, compatibility, API, DB testing (Web)
Functional, regression, Smoke and
- Writing/executing checklists/test cases; reporting bugs.
Sanity Testing, UX, acceptance,
localization, compatibility, cross- Tranee Manual QA
browser, and API testing Global Logic November 2019 - February 2020
- Requirement analysis & clarification The company provides software-based technology and product-based visual
- good experience in writing test communication solutions. The company’s video conferencing solutions are
documentation: Test cases, checklists, the first in the industry to adopt the H.264 video compression standard.
and Bug reports Responsibilities:
-functional, UI, usability, compatibility, localization testing (Web, Mobile)
-writing/executing checklists/test cases; reporting bugs.

Languages
Internship September 2019 - October 2019
English – B2;
German – B1; Project 'Green City.' The idea was to build an app that helps to find
Polish – B1; diverse eco-friendly, ‘green’ locations in Lviv region. (Soft Serve ITA
study project)
Spanish – A2
 Courses
Quality Control
Soft Serve ITA, Lviv September-November 2019

Jira. Confluence. TestRail
QA Group, Lviv April-May 2019

Education

Roman Palash Ph.D. in machine science
Lviv Polytechnic National University 2005
Middle Manual QA
Institute of Engineering Mechanics and Transport
Engineer

MS in Welding technologies
2002
Contact Lviv Polytechnic National University
Institute of Engineering Mechanics and Transport
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an-palash-9ab58277
Lviv, Ukraine

Technical skills

TECHNOLOGIES:
Android, iOS, Desktop, and Web
platforms
Bug Trackers: Jira, Confluence,
TestRail, Trello, XRay
Log monitoring: Kibana, DevTools,
Grafana
Postman, Swagger
BrowserStack, Firebase

GENERAL KNOWLEDGE
- Good understanding in SDLC: Agile
methodologies. Working with Scrum
- experienced in RDBMS - MS SQL
- Strong practical experience in
testing: Functional, regression,
Smoke and Sanity Testing, UX,
acceptance, localization,
compatibility, cross-browser and API
testing
- Requirement analysis &
clarification
- good experience in writing test
documentation: Test cases,
Checklists, Bug reports

Languages

English – B2;
German – B1;
Polish – B1;
Spanish – A2.