Vitalii

VITALII SUVOROV
[открыть контакты](см. выше в блоке «контактная информация») Kharkiv, Ukraine
[открыть контакты](см. выше в блоке «контактная информация»)

SUMMARY
Detail-oriented Marketplaces Executive with extensive experience managing Amazon Seller Central operations
across multiple brands and international marketplaces (UK, EU, US). Proven ability to resolve complex
account health issues, reinstate listings, and manage catalogue integrity using flat files and variations. Adept at
investigating inventory discrepancies, handling reimbursement claims, and ensuring compliance. Skilled in
collaborating with Amazon Support and Account Services to maintain optimal account performance and drive
sales growth.

WORK EXPERIENCE
Marketplaces Executive (Amazon Operations) The Mothership
03/2024 – Present,
Spearheaded Amazon Seller Central operations across multiple brands (Vegan Vitality, TCU Trading, QSTA
Labs, Vetwell Scientific) in UK, EU, and US marketplaces.
Oversaw daily Amazon Seller Central operations for international marketplaces.
Investigated and resolved complex Amazon support cases and account health issues.
Maintained listing health and catalogue integrity across diverse brand portfolios.
Executed flat file uploads, catalogue updates, and parent-child variation creations.
Managed reimbursement claims and conducted investigations for inventory discrepancies.
Ensured compliance with regulatory requirements for supplement-category products.
Supported Amazon FBA replenishment planning and operational workflows.
Facilitated adherence to Extended Producer Responsibility (EPR) requirements.
Collaborated closely with Amazon Seller Support and Strategic Account Services representatives.
Successfully reinstated listings impacted by Food Product Safety policy violations.
Addressed and resolved Restricted Product policy violations and account health challenges.
Assisted in mitigating Intellectual Property claims and rectifying listing restrictions.
Removed search suppressions to restore listing visibility.
Recovered inventory-related reimbursements through meticulous claims processing.
Enhanced catalogue quality by implementing Amazon IBQ Listing Improvement recommendations.
Sustained account health across multiple brands and marketplaces concurrently.
Affiliate Program Manager (Awin) The Mothership
09/2023 – 01/2025,
Directed affiliate marketing programs for Kudd.ly and Nothing Fishy.
Cultivated and managed partner relationships through the Awin platform.
Monitored affiliate performance metrics and assessed program effectiveness.
Contributed to affiliate recruitment strategies and program optimization efforts.
Coordinated with internal teams to champion growth initiatives.
Customer Support Executive The Mothership
09/2022 – 02/2024,
Provided comprehensive customer support across a portfolio of brands.
 Handled customer inquiries and managed escalations effectively.
Cultivated in-depth product knowledge within the supplement and consumer goods sectors.
Customer Service Representative The Calming Co / Kudd.ly
11/2020 – 09/2022,
Delivered customer support and resolved issues efficiently.
Assisted customers via email and other online communication channels.

EDUCATION
Master's Degree - Germanic Languages, Literatures and Linguistics Sumy State University
,
Bachelor's Degree - English Language and Literature Sumy State Pedagogical University
,

SKILLS
Amazon Seller Central, Account Health Management, Listing Management, Catalogue Management, Flat File
Uploads, Parent-Child Variations, Product Reinstatements, Amazon Cases, Search Suppression Resolution,
FBA Replenishment Support, Multi-Marketplace Management, Feed File Management, Restricted Product
Violations, Food Product Safety Reviews, Intellectual Property Claims, Product Documentation Review, Safety
Recall Investigations, EPR Support, UK, EU & US Marketplaces, Inventory Coordination, Cross-functional
Collaboration

LANGUAGES
English (Professional) French (B1)
Spanish (B1) Ukrainian (Native)
Russian (Native)