Vitalik
Support Engineer
- Рассматривает должности:
- Support Engineer, QA-інженер, System administrator, Спеціаліст техпідтримки, Тестувальник, IT-спеціаліст, SEO-спеціаліст
- Возраст:
- 20 лет
- Город проживания:
- Ровно
- Готов работать:
- Ровно, Удаленно
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SYSTEM ADMINISTRATOR / JUNIOR INFRASTRUCTURE ENGINEER
📍 Rivne, Ukraine · [
PROFILE
Infrastructure-focused IT professional with practical, production-level experience in network administration,
virtualization, containerization, and ATM technical support. Adept at administering Linux-based environments,
configuring MikroTik networks, managing Proxmox clusters, and restoring operational systems under real-world
conditions. Maintains infrastructure configurations and automation scripts under version control via GitHub,
reflecting a disciplined engineering approach. Eager to contribute to the reliability, automation, and operational
continuity of enterprise-grade IT infrastructure.
EXPERIENCE
Electronics Engineer / ATM Support Technician — Renome Smart Nov 2024 — May 2025 · Rivne, UA
Field technical support for ATM infrastructure in the banking sector.
Diagnosed and restored ATM operability on-site, ensuring minimal downtime of banking self-service terminals
across assigned service locations.
Performed fault analysis, component-level troubleshooting, and software/firmware recovery on ATM units across
assigned service locations.
Managed and tracked all service requests, incidents, and resolutions using Jira, maintaining accurate ticket status
and documentation throughout the support lifecycle.
Coordinated with remote technical teams to escalate and resolve complex ATM failures, adhering to defined SLA
response windows.
System Administrator / Infrastructure Engineer — Security Police of Ukraine May 2025 — Present · Rivne, UA
(Поліція охорони) & Personal Homelab
Production IT support at a government institution, with hands-on involvement in networking, virtualization, and containerization
across the full infrastructure stack.
Administer and maintain the institution's IT infrastructure, ensuring stable operation of critical operational systems.
Manage local area network topology, configure switching and routing equipment, and enforce network security
policies across workstations and servers.
Perform routine diagnostics, incident resolution, and software troubleshooting to minimize service disruptions.
Implement and maintain cybersecurity measures — access control, patch management, and endpoint protection —
aligning with public-sector compliance requirements.
Document infrastructure configurations and maintain internal IT knowledge base to support operational continuity.
Virtualization (Proxmox VE): Provisioned and administered multi-node Proxmox clusters; executed live VM
migrations and cross-cluster backup transfers to validate disaster-recovery procedures.
Networking (MikroTik RouterOS): Configured routers with custom firewall rulesets, NAT/port-forwarding policies, and
traffic-shaping rules; automated periodic configuration backups via RouterOS scripting. Performed network analysis
and vulnerability scanning using Wireshark and Nmap.
Containerization & Web (Docker / Cloudflare): Deployed and managed a self-hosted Docker server; containerised a
personal web project and published it via a Cloudflare-secured reverse proxy, implementing DDoS protection, SSL
termination, and caching rules.
Scripting & Automation (Bash / Linux): Authored Bash automation scripts on Ubuntu/Debian for scheduled backups
and cache maintenance, reducing manual effort and enforcing consistent system hygiene.
Version Control & IaC (GitHub / Terraform): Maintain automation scripts and infrastructure configurations in Git
repositories on GitHub, ensuring reproducibility and change tracking. Gained foundational experience with Terraform
for declarative infrastructure provisioning.
E D U C AT I O N
Junior Bachelor — Applied Mathematics Sep 2021 — Jun 2025
Technical Vocational College, National University of Water and Environmental Engineering
(NUWEE), Rivne
C E R T I F I C AT I O N S
Kubernetes for the Absolute Beginners — Hands-on — Udemy · Mumshad Mannambeth, KodeKloud May 2026
Training
ude.my/UC-98610a3e-80ae-4aac-adb4-b870ae74ac3b
TECHNICAL SKILLS
Networking & Security MikroTik RouterOS Wireshark Nmap Cloudflare Firewall Rules Traffic Analysis
Virtualization Proxmox VE VM Migration Backup & Recovery
Containers & Docker Kubernetes (basic) Container Networking Reverse Proxy
Orchestration
OS & Scripting Linux (Ubuntu/Debian) Windows Server Bash Python (basic) Terraform (basic)
Web & Development HTML CSS JavaScript (basic) PHP (basic) SQL (basic)
Tools & Workflow Jira Git / GitHub
Languages Ukrainian — Native English — A2
System Administration · IT Infrastructure · 2026
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