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Yana

Account Manager, Affiliate Manager

Вид занятости:
полная
Возраст:
23 года
Город проживания:
Киев
Готов работать:
Удаленно

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Опыт работы

Production Manager (IGaming)

с 08.2025 по 05.2026 (10 месяцев)
Private Company (name under NDA), Дистанційно (IT)

Managed a portfolio of 100+ Android applications in the iGaming vertical, overseeing the end-to-end publishing process on Google Play across both individual and corporate developer accounts, with a focus on compliance, account health, and risk mitigation.
Coordinated with partners and account holders to facilitate app publishing, account management, and compliance-related activities.
Handled account and application suspension cases, prepared appeals, and successfully resolved issues related to Google Play Policy compliance.
Sourced, acquired, established, and maintained Google Play Developer accounts to support publishing operations.
Oversaw release management processes, monitored publication statuses, and ensured smooth deployment of applications across all stages of the release lifecycle.
Conducted risk assessment and compliance monitoring to minimize publishing disruptions and policy violations.
Collaborated with cross-functional teams to troubleshoot publishing issues and optimize operational workflows.
Managed day-to-day communication and project coordination through Jira, Telegram, WhatsApp, and Upwork.
Maintained documentation, tracked publishing performance, and ensured timely execution of operational tasks.

Client Relationship Manager

с 02.2024 по 12.2024 (11 месяцев)
LLC “NAFTA - EXPRESS”, Хмельницький (Оптова торгівля, дистрибуція, імпорт, експорт)

Effective communication with clients to ensure a high level of satisfaction with their needs.
Development of deep industry and market expertise to understand the specifics of client requirements.
A consultative approach to solving clients' business challenges, which includes thoroughly understanding their goals and needs.
Building long-term and mutually beneficial relationships with clients through active interaction and support.
Collecting and analyzing client feedback for continuous service and product improvement.

Account Manager, Sales Manager

с 02.2023 по 01.2024 (1 год)
LLC “PODDILYA TRANS NAFTA”, Хмельницький (Роздрібна торгівля)

Coordination of strong customer relationships with key stakeholders to ensure long-term satisfaction and business growth.
Providing comprehensive client support, assisting in account management, resolving issues, and offering detailed consultations on products and services.
Development and negotiation of commercial contracts, ensuring alignment with business objectives and legal requirements.
Negotiation with international partners to establish and strengthen long-term collaborative relationships.
Coordination of legal and operational aspects of client cooperation to ensure smooth contract execution.
Creation and implementation of strategic plans to attract new clients and enhance competitive positioning.
Searching for suppliers, communicating effectively, and establishing international procurement partnerships to support operational needs.

Образование

КНУ імені Тараса Шевченка

Право, Київ
Высшее, с 2019 по 2025 (6 лет)

Дополнительное образование и сертификаты

Нет дополнительного образования и сертификатов.

Знания и навыки

  • Наполегливість
  • Jira
  • Confluence
  • Google Sheets
  • Комунікабельність
  • Робота з клієнтами
  • Здатність до навчання
  • Уміння аналізувати
  • Робота в команді
  • Slack

Знание языков

  • Английский — средний
  • Украинский — свободно

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