Контактная информация

Соискатель указал телефон и эл. почту.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/18927705/

Опыт работы

Customer service manager

с 06.2024 по 02.2026 (1 год 9 месяцев)
Andre Tan, Remote (Retail)

Resolved customer complaints professionally and efficiently.
Processed orders, returns, refunds, and account updates.
Maintained accurate customer records in CRM systems.
Escalated complex issues to the appropriate department.
Used Go high-level to organise pipeline

Lead generation manager

с 02.2021 по 07.2023 (2 года 6 месяцев)
Dixi, Remote (Marketing, advertising, and PR)

Developed and executed multi-channel lead generation campaigns.
Generated and qualified high-quality leads using CRM and prospecting tools.
Managed email marketing, LinkedIn outreach, and cold outreach campaigns.
Collaborated with sales teams to improve lead conversion and pipeline growth.

Customer support representative

с 04.2019 по 03.2021 (2 года)
Arzinger, Remote (Hotel and restaurant industry)

Responded to customer inquiries via phone, email, and live chat in a timely and professional manner.
Resolved customer complaints while maintaining a high level of customer satisfaction.
Processed orders, returns, refunds, and account updates accurately.

Знания и навыки

• Data management
• Microsoft Copilot
• Teamwork
• Organizational skills
• Communicability
• Lead generation
• Team management