Сергій

Serhii Artiushenko
phone: [открыть контакты](см. выше в блоке «контактная информация»)
e-mail: [открыть контакты](см. выше в блоке «контактная информация»)
Telegram/etc.: @Erhia

Professional Summary
QA Lead | QA Analyst | QA Engineer with strong experience in managing QA processes, coordinating with Development and
Business Analysis teams, and leading testing activities throughout the full test cycle. Proven track record of delivering accurate,
high-quality results on time and driving continuous process improvements. Experienced in designing and executing test cases and
test plans, with solid expertise in manual testing, including regression, smoke, functional, and performance testing.
Additionally, as Network Access Administrator possess hands-on experience in network engineering, including assembling and
configuring active network, configuring and supporting network services, and working with OSS/BSS systems. Skilled in analyzing
technical capabilities, performing network service testing, and developing comprehensive technical documentation.

Hard Skills
Project methodologies: Agile (Scrum, Kanban), Waterfall
Other tools: K8S, Microservices architecture, JIRA, Git, Jenkins, Postman, Swagger, SoapUI, GUI|TUI
Other skills: TCP/IP, DNS, DSL, NFVO, MANO, NDO, TOMS, Linux, JSON/jsonpath
Soft Skills
Leadership & Team Management, Communication, Mentorship & Coaching, Problem-Solving & Critical Thinking, Adaptability &
Continuous Learning
Work Experience
o 2024 – present
Network Engineer State Institution Eastern State Centre for Olympic Training in Athletics, Sumy, Ukraine
Network Engineer:
▪ Network services configuration, testing and support;
▪ Network devices assembling, configuration
• NOV 2018 - PRESENT
QA Lead/QA Analyst, Netcracker, Ukraine, Sumy

Experienced in QA methodologies including Agile/Scrum, Waterfall, V-Model. Experienced in QA automation using Postman.
Strong leadership and mentoring skills with proven ability to manage and motivate QA teams, foster collaboration across
Dev/BA/PM groups, and ensure high-quality delivery under tight deadlines. Skilled in conflict resolution, problem-solving, and
effective communication.

As QA Lead:
▪ Oversaw QA processes to ensure timely and efficient test execution.
▪ Worked closely with the Technical Manager to identify and resolve testing-related issues.
▪ Led QA teams throughout test cycles, maintaining high standards of quality and productivity.
▪ Allocated and prioritized tasks for QA Analysts, QA Engineers, and Senior QA Engineers.
▪ Provided comprehensive reports on test cycle progress, timelines, and overall status to stakeholders.
▪ Worked within a microservices architecture, understanding service dependencies and communication flows.
▪ Utilized Kubernetes to deploy, manage, and monitor containerized environments.
▪ Analyzed logs and troubleshot issues to support stable service performance and system reliability.
As QA Analyst:
▪ Analyzed business and functional requirements, design updates, and CRs from a QA perspective.
▪ Reviewed and validated test documentation to ensure alignment with business needs.
▪ Participated in functionality reviews and requirement discussions with customers.
▪ Led triage activities during UAT and Pre-Production testing phases.
▪ Demonstrated product features to product owners and customers.
▪ Collaborated directly with customers to resolve issues and ensure successful delivery.

• May 2012 - NOV 2018
QA Engineer, Netcracker, Ukraine, Sumy
As QA Engineer:
▪ Designed and maintained comprehensive test cases and test plans, updating and expanding test coverage as needed.
▪ Performed manual testing of user interfaces (GUI/TUI) and executed different testing types, including regression, smoke,
functional, black box, compatibility, integration and performance testing etc.
▪ Worked with JIRA to manage test cases, track defects, and monitor project progress.
▪ DR|HA|BG E2E testing.
▪ Collaborated effectively with Development and Business Analysis teams to clarify requirements, resolve issues, and ensure
product quality.
▪ Worked with OpenShift and Kubernetes for managing and deploying application environments.
▪ Utilized Jenkins jobs to deploy and update environments efficiently.
▪ Monitored logs and assessed issues to ensure smooth environment operation and timely problem resolution.

• 2016 - 2019
Mentor, Netcracker, Ukraine, Sumy
Mentorship / Training Experience:
▪ Served as a mentor at a training center, guiding students in both theory and practical aspects of software testing.
▪ Assisted learners in understanding QA methodologies, test case design, and hands-on testing techniques.
▪ Provided support and feedback to help students develop practical skills and confidence in testing processes.
o 2011 – 2012
Network Planning Engineer, Data Group JSC
As Network planning engineer:
▪ Developing network documentation
▪ Implementation of network projects
o 2007 – 2011
Network Access Administrator (Head of network administration department), JSC Ukrtelecom, Sumy, Ukraine
As Network Access Administrator:
▪ Active network devices assembling and configuration (Huawei, Iskratel, Cisco, Juniper)
▪ Network services configuration and support (xDSL, MPLS, Metro Ethernet), work with OSS/BSS systems
▪ Analysis of technical capability, network services testing and composing network documentation
▪ Developing of technical documentation

Additional courses
▪ CCNA Exploration: Network Fundamentals, Routing Protocols and Concepts, LAN Switching and Wireless, Accessing the WAN
▪ CCNP: Implementing Secure Converged Wide-Area Networks
▪ Huawei MA5600T for engineers course

Education
2002-2007, Master Sc. in Applied Mathematics, Sumy State University

Languages: Ukrainian (native), Russian (native), English (B2)