Контактная информация

Соискатель указал телефон и эл. почту.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/19158219/

Опыт работы

Lead generation manager

с 06.2025 по 04.2026 (11 месяцев)
Phoenix Lead, USA, Remote (Telecommunications and networking)

>>Answered incoming customer calls and chats
>>Collected customer information and entered data into CRM systems
>>Provided accurate service information and pricing
>>Followed scripts and internal procedures

Chat Manager

с 05.2024 по 04.2025 (1 год)
Gamicorp Gaming and Betting Company, Remote (Beauty, fitness, sports)

>>Handled live chat support for VIP customers
>>Responded to account, payment, and gameplay questions
>>Verified customer accounts and documents
>>Resolved technical and transaction issues
>>Followed company policies and responsible gaming rules
>>Maintained professional and polite communication at all times

Customer Support Representative

с 02.2023 по 05.2024 (1 год 4 месяца)
American International Logistics Inc USA, Remote (Transportation and logistics)

>>Answered incoming customer calls and chats
>>Collected customer information and entered data into CRM systems
>>Scheduled services and updated bookings
>>Provided accurate service information and pricing
>>Followed scripts and internal procedures
>>Ensured customer satisfaction by promptly addressing queries and concerns.

Образование

Digital University

Business Management, Kyiv
Высшее, с 2023 по 2025 (2 года)

V.N. Karazin Kharkiv National University

Psychology, Kharkiv
Высшее, с 2020 по 2024 (4 года)

Знания и навыки

• Data management
• Microsoft Copilot
• Management of CRM

Знание языков

Английский — продвинутый