Natalya

Professional Summary
I am an English teacher with 10+ years of teaching experience and a Team
Lead with 4+ years of experience. Dedicated to creating an enjoyable,
inviting and dynamic learning atmosphere. I tend to implement both
traditional and innovative methods to motivate students to enhance their
language skills. I have always been striving for personal development and
being able to come up with creative solutions in my managerial as well as
teaching role.

Work Experience
08/2018 - now
SoftServe
• A Team Lead (managing a team of 5+ teachers, conducting interviews,
onboarding, dismissals)

05/2011 - now
Contact SoftServe
• A Corporate English Teacher (conducting group classes and individual
Phone training sessions)
[открыть контакты](см. выше в блоке «контактная информация») • A Level Evaluator (conducting all types of English level checks, e.g.
placement tests, after course evaluations, etc.)
Email • A Language Learning Communities Product Lead (managing a team of
[открыть контакты](см. выше в блоке «контактная информация») community moderators, working on communities` structure, materials,
analyzing feedback)
• A Culture Exchange Program Founder and Product Lead (organized a
culture exchange community, where colleagues from all over the world are
able to have meet-ups, exchange their experiences while practicing
Additional Skills English)
• A Language Coach (conducting language coaching sessions for the
• Proficient in Microsoft Office company associates)
• Excellent written and verbal • A Travel Club Founder and Moderator (running an internal Facebook
communication skills group, moderating presentations of our associates, who are eager to share
their travel experiences)

09/2003 - 11/2011
Ivan Franko Lviv National University
• An English Lecturer

Education
09/1997 - 05/2003
Ivan Franko Lviv National University
• Master`s Degree in the English Language and Literature

2021
SoftServe University
• Future Managers` Program

2021
International Language Coaching Association
• The Elevate Course

2021
 Coaching Up International University
• Coaching to Improve Language Learning

Languages
English — C1

Ukrainian — C2

Russian — C1

German — A1

Exams
Caliper Test

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