Bohdan

RIABOSHAPKA BOHDAN
Logistics Operations & Dispatch | Cross-Border Freight Support | Biomedical Engineering Master's Student
Lviv, Ukraine | [открыть контакты](см. выше в блоке «контактная информация») | [открыть контакты](см. выше в блоке «контактная информация»)
PROFESSIONAL SUMMARY
Logistics dispatcher, fleet operator, and customer-support representative with 2+ years of hands-on experience in freight dispatch, load booking, CRM/TMS tracking, route and appointment coordination, reefer-truck operations, and cross-border customs support. Experienced in managing operational cases from load confirmation to delivery, including live tracking, broker/customer communication, customs-broker coordination for US-Canada, Canada-US, and Mexico-US lanes, CBP/CBSA portal workflows, delay escalation, documentation, and post-issue handover. Also brings a technical background in IoT, embedded systems, CAD/3D printing, Arduino prototyping, and biomedical sensor research.
CORE LOGISTICS CAPABILITIES
Load booking & dispatch: Lane review, load confirmation, pickup/delivery windows, driver availability, equipment fit, route feasibility, broker/customer instructions, and execution follow-up.
Cross-border freight: US-Canada, Canada-US, and Mexico-US shipment support; border timing, customs status checks, broker updates, missing-document follow-up, and release confirmation.
Customs-broker workflow: Collect and verify load details, send required documents to customs brokers, track entry/release status, work through CBP and CBSA portal-based checks, and escalate holds.
Reefer truck operations: Temperature-controlled load support, set-point and pre-cooling instructions, reefer status/fuel awareness, commodity-specific instructions, and issue communication.
CRM/TMS & documentation: Load status tracking, notes, communication history, confirmations, appointment changes, ETD/ETA updates, case notes, and team handovers.
Operational case handling: Late pickup/delivery, missed or changed appointments, traffic/weather delays, driver or truck issues, border/customs holds, incorrect load details, detention/layover, and escalation.
PROFESSIONAL EXPERIENCE
Logistics Dispatcher / Manager / Fleet Operator / Customer Support Representative | Atlas Recruiting | Semi-remote, Lviv, Ukraine | February 2024 - Present
Coordinated daily freight operations across dispatch, load booking, fleet tracking, driver support, customer/broker updates, schedule management, and issue escalation.
Booked and supported loads by checking lane details, rate/load confirmations, pickup/delivery appointments, driver availability, route feasibility, equipment requirements, and broker instructions before execution.
Managed live load cycles from pre-pickup to delivery: check calls, ETA/ETD updates, appointment changes, pickup and delivery confirmation, proof/status follow-up, and post-delivery notes.
Supported cross-border shipments on US-Canada, Canada-US, and Mexico-US lanes by coordinating with customs brokers, preparing/forwarding required shipment information, checking customs status, and resolving missing or incorrect documentation cases.
Worked with customs clearance workflows involving CBP and CBSA portals, broker communication, entry/release status checks, border timing, customs holds, and release-confirmation follow-up.
Handled reefer-truck cases, including temperature requirements, set-point/pre-cooling instructions, reefer status awareness, commodity-specific notes, and immediate escalation of temperature, delay, or equipment-related issues.
Used company CRM/TMS and dispatch systems to maintain load statuses, communication history, operational notes, special instructions, appointment records, issue logs, and handovers for the team.
Managed common logistics cases: late pickups/deliveries, missed appointments, rescheduling, rerouting, traffic/weather delays, truck or driver issues, customs/border holds, incorrect load details, detention/layover discussions, and broker/customer escalations.
Maintained clear written and verbal communication with drivers, brokers, customers, customs brokers, and internal team members while balancing multiple active loads and urgent operational updates.
Skills applied: load booking; freight dispatch; reefer dispatch; cross-border freight; customs clearance coordination; customs-broker communication; CBP/CBSA portal workflows; CRM/TMS tracking; load documentation; ETA/ETD management; route and appointment coordination; driver/broker/customer support; issue escalation; multitasking under pressure.
LOGISTICS SKILLS & CASES
Freight operations: Load planning, dispatch execution, live tracking, check calls, appointment setting/change support, load confirmations, delivery confirmation, and customer updates.
Customs and cross-border: US-Canada, Canada-US, and Mexico-US lane support; broker document flow, portal/status checks, customs-release follow-up, border-delay communication, and customs-hold escalation.
Reefer-specific work: Temperature instructions, pre-cooling/set-point confirmation, commodity-specific notes, reefer status awareness, and escalation of reefer equipment or temperature-risk cases.
Systems and documentation: Company CRM/TMS, dispatch notes, case logs, communication history, handover notes, schedule changes, ETD/ETA records, and structured written reporting.
EDUCATION
Arts et Métiers ParisTech | Paris, France | November 2025 - Present | Master's Degree - Biomedical Engineering
Lviv Polytechnic National University | September 2025 - Present | Master's Degree - Technologies for the Manufacturing of Orthopedic and Rehabilitation Medical Products
Lviv Polytechnic National University | September 2021 - July 2025 | Bachelor's Degree - Micro- and Nanosystem Technology of the Internet of Things (IoT)
Zaporizhzhia Gymnasium No. 71 | September 2010 - July 2021 | General Secondary Education, specialized in foreign languages
TECHNICAL & ADDITIONAL SKILLS
CAD, 3D design & 3D printing: AutoCAD, SolidWorks, Fusion 360, and Blender for model review, modification, prototyping support, and printable-component preparation.
Programming: C, C#, .NET, OOP, and practical C++ in Arduino IDE for microcontroller-based prototypes.
Embedded systems & hardware: Arduino, STM32, ESP32, PSoC, sensor integration, hardware prototyping, and troubleshooting.
Languages and strengths: Ukrainian native; Russian fluent; English B2+; stress-resistant, fast learner, adaptable, sociable, and comfortable in high-pressure operational environments.
PROJECTS
Bachelor's Thesis: Highly Efficient Piezoresistive Sensors Based on Whisker Crystals | 2025
Researched piezoresistive sensors based on whisker crystals, focusing on strength, elasticity, sensitivity, and sensing applications.
Analyzed the piezoresistive effect under mechanical stress and the relationship between crystal structure, morphology, and sensor response.
Skills applied: sensor technologies; micro- and nanosystem engineering; technical literature review; analytical thinking; academic writing; technical documentation.
Current Project: Myoelectric Sensor-Controlled Hand Prosthesis | Master's research project
Developing a robotic prosthetic hand concept controlled by myoelectric signals as part of a biomedical engineering research program.
Integrating Arduino Uno, MyoWare 2.0 Link Shield, myoelectric sensors, and C++/Arduino IDE software for signal acquisition and control logic.
Applying CAD and 3D-printing workflows to adapt prosthetic-hand components, servo mounting, wrist fixation, and tendon-routing concepts.
Skills applied: Arduino; C++ in Arduino IDE; MyoWare/EMG sensors; embedded systems; biomedical engineering; human-machine interfacing; CAD/3D printing; technical research; prototyping.