Ольга

Olga Makiienko

Product Owner/Product Manager
[открыть контакты](см. выше в блоке «контактная информация») | [открыть контакты](см. выше в блоке «контактная информация»)
LinkedIn: [открыть контакты](см. выше в блоке «контактная информация»)

Summary

Experienced Product Owner/Manager with a strong expertise in the requirements
management and software product development processes. Expert in transforming complex
business requirements into scalable digital solutions, delivering expected and meaningful
outcomes. Proven track record in owning products end to end, including Product discovery,
requirements, backlog management, and cross-functional leadership. Passionate about
leveraging data and system thinking to deliver true value for specialized complex industries.

Professional Experience

Product Owner — PWRTeams (TUI / Marella Cruises)
Apr 2024 – Feb 2026 Remote
Owned booking and navigation flows for cruises in a large-scale mobile ecosystem.
Key achievements:

● No production incidents due to extensive workflows research and requirements
preparation.
● Increased search-to-book conversion to 9% and next-step conversion to 25% through
clear requirements, prioritization and hypothesis validation, using product’ metrics
analysis.
● Delivered experience optimizations resulting in 45% revenue growth, supported by
improved tracking and data insights.

Product Owner / Product Manager — Corva
Apr 2023 – Apr 2024 Remote
Owned a field-reports data processing platform, responsible for roadmap, data workflows,
and stakeholder alignment.
Key achievements:

● Increased onboarding of new data‑producing parties (rigs) 4x by improving data
ingestion workflows and requirements prioritization.
● Enhanced data quality, validation logic, and trust in the platform through structured
data definitions and acceptance criteria, which boosted new features development.
● Optimized delivery processes, reducing release cycle from monthly to weekly,
enabling faster iteration on data products.

Product Owner — Auditdata
Oct 2022 – Feb 2023 Remote
Owned features and integrations for audiology clinics CRM.
Key achievements:
 ● Delivered scalable Twilio SMS integration, including API analysis, data mapping, and
documentation.
● Improved requirements management, reducing development time by 50% through
clearer user stories and acceptance criteria.

Technical Product Manager (IC3) — Oracle
Jul 2021 – Oct 2022 Remote
Owned Autodesk plugin development and managed web tools for design issue
management.
Key achievements:

● Established Scrum workflows, documentation and requirements management
standards; team fully operational in 2 weeks.
● Doubled user retention by improving product stability, issue tracking, and product
usability.
● Managed to stop an avalanche of bugs by categorizing and prioritizing them, which
increased customers satisfaction.

Business Analyst / Product Manager — Form
Jun 2019 – Jul 2022 Kyiv / Remote
Owned core platform development across web, mobile, and admin tools.
Key achievements:

● Delivered MVP and multiple phases of a strategic product through data-driven
prioritization.
● Reduced operations time for form creation by 3x via workflow optimization.
● Coordinated delivery across 4 teams, ensuring alignment on requirements and
dependencies.
● Created standardized documentation templates that improved requirements clarity
and stakeholders’ understanding.

CAD Operations Manager / Proxy Product Manager — Dentsply Sirona
Jun 2011 – Jan 2019 Kyiv
Led CAD teams and owned the development of an internal DICOM viewer for surgical guide
preparation.
Key achievements:

● Transformed development into a data- and user-centric process, raising satisfaction
from 20% to 80%.
● Released the internal product updates, enabling a new service launch and reducing
processing time by 40%.
● Supported ISO & FDA processes with zero major non‑conformities, ensuring
documentation accuracy.
● Built a high-performing team with 0% turnover over several years.
Tools & Skills

Product & Delivery
Jira, Confluence, Azure DevOps, Figma, Heap Analytics, Firebase, G-Suite, MS Office

Requirements & Analysis
User stories with acceptance criteria (INVEST model), requirements and backlog
management, data mapping, API analysis, UML (Use Case, Activity, Sequence), data
validation logic, prioritization (cost-benefit, RICE, Kano model, MSCW), test plans.

Product life cycle & Discovery
User interviews, personas, JTBD, surveys, user journeys, usability testing, UAT, workshops,
hypothesis validation, A/B testing, tracking analytics requirements.

Methodologies
Agile (Scrum, Kanban), Waterfall

Certifications

● PSPO I — Scrum.org
● PSPO II — Scrum.org
● AI Product Manager — Microsoft