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Знания и навыки

Дополнительная информация

Curriculum vitae

Viktor Iesypenko
Date of birth – 1984.

Specialty - "Telecommunication systems and networks"
Finished the Institute of Telecommunication Systems at the Kiev Polytechnic Institute (2008)

Certified: CCNP Voice, CCNA, CCNA Voice

Positions:
-The system administrator in call center (helpdesk) - Aug 2007 - Mar 2008.
-Voice over IP (VoIP) specialist in call center – Mar 2008 – May 2009.
-VoIP senior specialist in call center – May 2009 - Mar 2010.
-VoIP engineer in call center – Mar 2010 – Mar 2011.
-Leading engineer of maintenance of telecommunication systems – Mar 2011 – Apr 2012.
-Head of department maintenance of telecommunication systems – Apr 2012 – at this moment.

Skills and knowledge:
1) Guidance of department maintenance of telecommunication systems of a commercial bank (4 subordinates). The duties of the department is: installation, configuration and administration of servers and user terminals for corporate telephony based on Cisco and Nortel PBX (more than 1000 phones, 100 regional branches); installation, configuration and administration of servers and user terminals for audio, video and web-conferences; network equipment configuration for VoIP telephony purposes; installation, configuration and administration of call center’s servers based on cisco IPCC Enterprise, cisco IP IVR and voice recording system Zoom (more than 300 workplaces in call center); implementation of new telecommunications solutions in organization.
2) Installation, configuration and administration of Cisco Unified Communication Manager (CUCM) 6.x, 7.x, 8.x versions.
3) Configuration and administration of call center’s servers Cisco IPCC Enterprise (UCCE) 7.х and 8.х versions.
4) Installation, configuration and administration of call center’s servers Cisco IPCC Express (UCCX) 7.х version.
5) Installation, configuration and administration of Cisco IP IVR 5.х and 8.х versions.
6) Administration of voice recording system (Incom RS, Zoom)
7) Knowledge H.323, SIP, SCCP, Q.931 (ISDN PRI) protocols and configuration devices which used this protocols.
8) The implementation of voice gateways and gatekeepers (IP2TDM and IP2IP) on the Cisco hardware: AS5400XM, AS5350, 28xx, 38xx, 29xx (IOS ver. 12.4, 12.4Т, 15.x).
9) Provide interconnection with the PSTN via E1 PRI, H.323 and SIP channels.
10) Configure, maintain, update firmware of switches cisco, routers cisco, firewalls (cisco ASA, Juniper SSG) etc.
11) Setup and maintenance of video conferencing terminals Polycom HDX 7000, 8000.
12) Setting and maintenance systems of audio, video and web-conferences cisco MeetingPlace 8.x, cisco MeetingPlace Express 2.x, cisco unified presence 8.x, cisco WebEx Meeting Server.

Languages: Ukrainian - native, Russian - free, English technical – basic conversational (conversation with foreign colleagues-engineers).

Personal qualities: hard-working, conscientious, easily trained.
The objectives to work in a telecommunications company work: to put into practice the theoretical knowledge available, to receive a new experience.

Contact details:
e-mail: [открыть контакты](см. выше в блоке «контактная информация»)
phone: [открыть контакты](см. выше в блоке «контактная информация»)
skype: viesypenko