Олександр

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Shapovalov Oleksandr [открыть контакты](см. выше в блоке «контактная информация»)
Kyiv
QA/QC ENGINEER

Detail-oriented and analytical Junior Manual QA Engineer with a background in the medical
Summary and insurance industries. Experienced in test case creation, test documentation, bug reporting,
and functional testing. Strong communication and organizational skills developed through
customer service roles. Quick to learn new tools and methodologies. Passionate about quality,
with a proactive mindset and a keen eye for detail. Currently seeking an opportunity to
contribute to software quality assurance in a dynamic team.

Insurance company
Work Experience February 2021 - September 2021 Savitar Group
February 2023 - December 2023 Ensuria
December 2023 - August 2024 Universalna
August 2024 - Present LILO
Reviewed and processed medical insurance claims, verifying
documentation, policy coverage, and eligibility for reimbursement.
Communicated with healthcare providers and clients to resolve insurance
inquiries, explain coverage, and assist with claim-related issues.
Maintained accurate records and ensured compliance with company
policies, insurance regulations, and confidentiality standards.

QA/QC ENGINEER
August 2024 - Present LILO
Executed manual testing of web and mobile applications to identify, verify,
and report software defects.
Created and maintained test documentation, including test cases,
checklists, and bug reports based on project requirements.
Collaborated with developers and stakeholders to reproduce issues, validate
fixes, and ensure the quality of software releases.

NATIONAL MEDICAL UNIVERSITY O.O. BOHOMOLETS
Educational History MEDICAL SPECIALIST, 2018 – 2026
QA COURSES JUNIOR TEST ENGINEER TRAINING
February 2021 – April 2021
September 2025 – December 2025
HTML/CSS Basic Courses
August 2025 – September 2025
Good communication skills Manual testing (web/mobile)
Relevant Skills Self-organized Test case design and execution
Strong logical and analytical thinking Bug reporting (Jira, Trello)
Proactive thinking Functional, UI, and regression testing
Autonomy and attentiveness Test documentation
Reliable Working with Test Management Tools
Hard-working
Exceptional problem-solving skills

English (Upper-Intermediate)
Languages Ukrainian – Native