Yurii

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Yurii Serediuk
[открыть контакты](см. выше в блоке «контактная информация») Sales Manager | Business Development Manager | Lead
Generation Specialist
Athens, Greece Sales professional with over 3 years of experience in customer communication, B2C
sales, CRM management, logistics coordination, and order processing. Experienced in
managing the complete customer journey from the initial inquiry to successfully closing
t.me/yr_zts
the sale. Fast learner with strong communication skills and the ability to quickly adapt to
new products and business processes. Currently focused on building a long-term career
in IT Sales while actively developing expertise in AI tools and modern client acquisition
[открыть контакты](см. выше в блоке «контактная информация»)
techniques.

SKILLS WORK EXPERIENCE
Sales Manager
CRM Systems
Lirs Tyres
Microsoft Excel 06/2023 - 06/2026, Kyiv, Ukraine
Responsibilities
Google Sheets ChatGPT Consulted customers on automotive tires and wheels.

Claude AI B2C Sales Managed the complete customer journey from inquiry to payment.
Conducted phone-based and online sales.
Customer Support
Maintained CRM records and customer database.
Phone Sales Coordinated orders and deliveries.
Managed inventory and stock records.
Inventory Management
Coordinated logistics operations.
Logistics Coordination Worked daily with Microsoft Excel and Google Sheets.

Order Processing Trained new employees.
Collaborated with sales, warehouse, and logistics teams.
Lead Generation

Negotiation Teamwork
Beneficiary Registration Specialist
Caritas Charity Foundation
Fast Learning 06/2022 - 02/2023, Lviv, Ukraine
Responsibilities
Problem Solving Assisted people with registration for financial and food assistance programs.
Adaptability Consulted beneficiaries regarding eligibility and registration procedures.
Verified documents and ensured accurate data entry.
Organization
Worked with a high volume of visitors while maintaining excellent customer service.
Time Management Guided applicants through the registration process.
Answered questions and provided administrative support.
Result-Oriented
Collaborated with team members to ensure efficient service delivery.

LANGUAGES PERSONAL PROJECTS
Ukrainian Automated the preparation of commercial proposals, product descriptions,
Native or Bilingual Proficiency
competitor analysis, and business materials using ChatGPT and Claude AI,
English significantly reducing the time spent on repetitive tasks.
Professional Working Proficiency
Developed several demonstration websites for local businesses, including a
beauty salon and a barbershop, using Lovable, Cursor, Claude AI, GitHub, and
Vercel. Worked on website structure, content, user experience, and
preparation for deployment.
Independently developing practical knowledge of modern IT Sales tools,
including Apollo.io, for prospecting, company research, message
personalization, sales automation, and commercial proposal preparation.

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 EDUCATION
Drohobych Ivan Franko State Pedagogical University
Physical Therapy/Therapist | Higher Education
2023 - 2026, Drohobych, Ukraine

Danylo Halytsky Lviv National Medical University
Pharmacy | Incomplete Higher Education
2020 - 2023, Lviv, Ukraine

ACHIEVEMENTS
Lirs Tyres (06/2023 - 06/2026)
Consistently achieved sales targets. Improved sales and customer communication processes.
Optimized CRM workflows and order management. Improved inventory management processes. Took
responsibility for additional operational tasks. Quickly learned new products and internal business
processes.

Caritas Charity Foundation (06/2022 - 02/2023)
Communicated with a large number of beneficiaries on a daily basis. Maintained accurate
documentation and data quality. Contributed to a smooth and efficient registration process through
clear communication and customer-focused support.

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