Контактная информация

Соискатель указал телефон , эл. почту, Facebook и LinkedIn.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/19460886/

Опыт работы

Customer support representative

с 07.2024 по наст. время (2 года)
Synergy Global Workforce Solutions Ltd (Telecommunications and networking)

French teacher

с 08.2019 по 06.2024 (4 года 11 месяцев)
Peakfield Academy, Jos, Remote (Education and science)

Teaching French online and physical
Mentoring pupils
Assessing pupils
Preparing results sheets

Program Manager.

с 03.2011 по 09.2019 (8 лет 7 месяцев)
Wise Youth Development Foundation - WISE-DEF, Other countries (Non-profit and charitable organizations)

Designing programs
conducting baseline surveys
Designing workplans/operational plans
Planning and organizing programs of events
Meeting with stakeholders
Handling correspondences between the company and stakeholders

Образование

University of Jos, Nigeria

French Education, Other countries
Высшее, с 2010 по 2012 (2 года)

Federal College of Education, Pankshin, Plateau State

English / French, Other countries
Высшее, с 2005 по 2009 (4 года)

Дополнительное образование и сертификаты

Financial Literacy, GIZ Nigeria

2018, 2 months

People First Impact Methos - PFIM

2022, 6months

Знания и навыки

• Attentiveness
• Communicability
• Educability
• Honesty
• Active sales
• Discipline
• Handling objections
• Direct sales
• Goodwill
• Management of CRM
• B2B Sales
• Sales development
• Adaptability
• Conducting negotiations

Знание языков

• Английский — свободно
• Французский — выше среднего

Дополнительная информация

Customer Support Specialist and former Teacher with strong communication, empathy, and problem-solving skills. Experienced in handling high call volumes and delivering a 96% customer satisfaction rate with high negotiation skills that usually turns successful. I am fully equipped for remote work with a reliable computer, stable internet, professional headset, and backup power. I have high fluency in English and average in French language. I am intentionally independent in carrying out tasks thereby reducing so much supervision and I committed to providing patient, high-quality support to multilingual clients.