Максим

Maksym Pohorilko
Lviv, Ukraine
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OBJECTIVE
Results-driven B2C Sales Manager with 2.5 years of experience in high-volume sales and E-
commerce environments. Proven track record of exceeding KPIs, converting warm leads,
and managing full sales funnels using SalesDrive CRM. Proficient in SPIN selling, Consultative
Selling, objection handling. Fluent in English(B2)

SKILLS
Sales & Communication: B2C Sales, Warm Lead Processing, SPIN Selling, Consultative
Selling, Objection Handling, Up-selling / Cross-selling, Closing Deals.
CRM & Software: SalesDrive CRM, Lead Pipeline Management, Messaging Apps
(Telegram, Viber, WhatsApp).
Languages: English (B2), Ukrainian (Native).
Domain Knowledge: EdTech, Digital Marketing, IT & AI Education, Business Management.

EXPERIENCE
Sales Manager
E-commence | 2024 – Present
Lead Processing & Conversion: Managed and qualified 25 + incoming warm leads daily
with a response time under 10 minutes, maintaining a lead-to-paid conversion rate of
95%.
Consultative Selling: Applied SPIN selling methodology to identify client goals and
recommend suitable products.
CRM Administration: Maintained deal pipelines in SalesDrive CRM, tracking client statuses,
log interactions, and key deal metrics.
Retention & Up-selling: Re-engaged existing client databases to drive repeat purchases
(Cross-sell/Up-sell).

EDUCATION
Lviv Polytechnic National University
Bachelor’s Degree (Cybersecurity) 2022-2026

ADDITIONAL
English — B2
Ukrainian — Native
Strong problem-solving skills and analytical thinking
Fast learner with strong motivation to grow in sales.