Viktoria

VIKTORIIA DIACHENKO
AI BUSINESS ANALYST / AI IMPLEMENTATION CONSULTANT
Dnipro, Ukraine | [открыть контакты](см. выше в блоке «контактная информация») | [открыть контакты](см. выше в блоке «контактная информация») | LinkedIn

SUMMARY
AI implementation consultant and founder with hands-on experience running the full cycle of AI adoption for SMB clients —
from stakeholder interviews and business-process discovery to solution design, commercial proposals, and delivery oversight.
Founder of an AI consulting studio delivering document-automation and FP&A analytics products to Ukrainian SMB clients.
Background in B2B sales, account management, and cross-functional project leadership provides strong client-facing and
stakeholder-communication skills. Fluent in translating business needs into structured requirements and implementation
roadmaps for technical teams.

EXPERIENCE

Founder / AI Consultant — Vicentra Soft — Remote 2024 – Present
• Run full-cycle AI consulting engagements for SMB clients: stakeholder interviews, business-process mapping,
opportunity identification, and implementation roadmaps.
• Founded and built Docify, a document-automation product (invoice/act recognition with 1C/BAS integration.
• Built Aurora, an FP&A analytics and management-reporting product; covering variance, margin, cash-flow, and risk
analysis.
• Prepared client-facing documentation: commercial proposals, discovery summaries, functional requirements, and legal
documentation.
• Conducted 15 in-depth interviews with logistics-company directors for an independent research article on AI adoption in
Ukrainian logistics, published on Speka.ua.
• Manage B2B outreach and lead pipeline via LinkedIn (LinkedHelper), qualifying leads against ICP criteria and
progressing them through a structured funnel.
Partner / Sales Manager / Account Manager — ProgGenius — Remote 06/2024 – 07/2025
• Identified and engaged potential clients via LinkedIn, Freelancehunt, and partner channels; presented company solutions
to local and international clients.
• Managed full sales and project-support cycle from first contact to deal closure, coordinating with technical teams.
• Discovered new business opportunities within existing accounts and supported successful project implementation.
• Managed leads and communications using Odoo and Pipedrive CRM.

Project Manager (volunteer) — ТОП Іздато | Course Garden Project 05/2024 – 12/2024
• Led full development cycle of Course Garden, an AI-powered educational platform with admin panel for course and test
management.
• Built and managed a cross-functional team of 10 implementing OpenAI-powered course-creation functionality.
• Introduced Agile practices (stand-ups, sprint planning, retrospectives); oversaw stakeholder communication and QA.
• Results: reduced platform maintenance costs by 30%, improved content-management efficiency and client satisfaction.
Business Development Manager / Partnership Manager — Archysoft — Dnipro 10/2022 – 10/2023
• Sourced clients via LinkedIn and Upwork; presented services to local and international clients; managed full sales cycle.
• Created commercial proposals and worked closely with technical presale/support experts. CRM: HubSpot.
Business Development Manager — Brutal Promotion — Dnipro 04/2020 – 02/2022
• Handled B2B sales (cold and inbound), grew and maintained active client base; worked with clients from Israel and
Europe.
Partner Relations Manager — Hardpoint Consulting Ltd — Dnipro 05/2018 – 05/2019
• B2B sales and partner-channel development across CIS and EU regions; email marketing and analytics; Microsoft
Dynamics CRM.
Earlier roles: Sales Manager, Customer Relationship Manager, Leading Economist / Head Specialist (Retail Sales
Business) — FOP Diachenko · PE "New Niva" · PAT / Aktabank — Dnipro 2010 – 2018
• 15+ years in B2B/retail sales, account management, and banking (deposits, lending, card products, legal client
documentation).

EDUCATION
Master's in Finance — Dnipropetrovsk University of Economics and Law, 2005–2010
TRAINING & COURSES
IT Sales Manager (Laba) · IT Project Management (Genius.Space) · Internet Marketing (PROFI INTERNET) · English
Language (INDIGO Language Center)

SKILLS
AI & Consulting: AI-solution discovery, process mapping, requirements writing, implementation roadmaps, Miro, Notion
Technical / Hands-on Build: Built and deployed a website independently; configured hosting; command-line / terminal
workflows; AI-assisted coding in Cursor; Supabase (database/backend); Make.com integrations (e.g. website-to-email
notification workflows); working knowledge of Claude, Gemini, and OpenAI APIs
Sales & CRM: LinkedIn Sales Navigator, LinkedHelper, Odoo, Pipedrive, HubSpot, Microsoft Dynamics
Project Management: Trello, ClickUp, Miro, Slack, Agile/Scrum
Productivity: Google Workspace, Microsoft 365, Zoom, MS Teams

LANGUAGES
Ukrainian — Native | English — Upper-Intermediate (B2)