Christopher

KENNETH UMEH CONTACT
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SALES MANAGER • BUSINESS DEVELOPMENT @Chris_3_5
Revenue-focused | Relationship-driven | International client experience Nigeria

EXECUTIVE PROFILE
Commercially minded Sales Manager with 2+ years of practical experience across sales, client acquisition, customer relationship
management, CRM operations and business development. Skilled at qualifying prospects, building trust, managing pipelines, negotiating
with clients, and moving opportunities from first contact to conversion. Strong communicator with experience supporting international and
remote customers, maintaining organized records, and delivering consistent follow-up.

2+ CRM B2B GLOBAL
YEARS EXPERIENCE PIPELINE CONTROL SALES MINDSET CLIENT FOCUS

SALES SUPERPOWERS
Prospecting & Lead Generation Pipeline & CRM Management Negotiation & Closing Client Retention

B2B / Consultative Selling Account Management Sales Reporting & Follow-up Remote International Sales

PROFESSIONAL EXPERIENCE
SALES & CLIENT RELATIONSHIP SPECIALIST | Remote / International Client Environment
 Managed prospect and customer conversations throughout the sales journey, including initial outreach, qualification, follow-up and
conversion.
 Generated and nurtured leads through structured outreach, persuasive communication and consistent follow-through.
 Maintained CRM records, pipeline stages and customer information to keep opportunities visible, organized and actionable.
 Identified customer needs and matched them with relevant solutions while strengthening trust and long-term commercial relationships.
 Handled objections, negotiated professionally and followed opportunities closely to improve conversion potential.
 Prepared sales updates and maintained accurate records of customer interactions, follow-ups and next steps.
CUSTOMER SUPPORT & COMMERCIAL OPERATIONS | Remote
 Supported customers through clear, professional communication while protecting service quality and customer satisfaction.
 Used CRM and digital communication tools to document interactions, schedule follow-ups and organize customer records.
 Recognized opportunities for retention, upselling and stronger customer relationships through attentive needs analysis.
 Worked independently in a remote environment while coordinating tasks, priorities and client communication efficiently.

SELECTED VALUE TO EMPLOYERS

REVENUE FOCUS RELATIONSHIPS EXECUTION
Turns prospect conversations into structured Builds trust quickly and maintains disciplined Keeps CRM data, sales tasks, reports and next
opportunities and measurable sales activity. follow-up with customers and partners. steps organized across a remote workflow.

TOOLS & PROFESSIONAL SKILLS
CRM systems • Microsoft Excel • Google Workspace • Sales reporting • Digital communication • Lead tracking • Remote collaboration
Professional strengths: Persuasive communication • Negotiation • Accountability • Problem solving • Adaptability • Customer focus •
Commercial awareness

EDUCATION
University of Nigeria, Nsukka (UNN)
Civil Engineering | Undergraduate

KENNETH UMEH | SALES MANAGER | Available for Remote / International Opportunities