Контактная информация

Соискатель указал телефон, эл. почту, адрес и Facebook.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/2197247

Опыт работы

Project manager

с 07.2019 по наст. время (4 года 10 месяцев)
Global IT Support, Івано-Франківськ (e-Commerce development)

- Managing projects built on Prestashop CMS
- Creating task descriptions, user stories for my team based on collected info from the customer
- Testing completed tasks
- Controlling the level of workload for the team

Project Manager and Coordinator (EMEA region)

с 07.2017 по 07.2019 (2 года)
Logistics Plus, Івано-Франківськ (Transportation and logistics)

- Launched 10 client sites across Europe (Hamburg, Berlin, Frankfurt, Madrid and Paris)
- Managed teams of 7-15 people in high-pressure, time-sensitive environment to meet launch deadlines
- Performed inventory audits, cycle counts and reconciliations to maintain accuracy
- Managed PO’s and inbound shipments to ensure the right freight arrived at the job site at exactly the right time
- Controlled expenses and prevented cost over-runs for each project
- Provided post-project analytics to identify opportunities for improvement
- Collaborated with stakeholders to define processes and map workflows

Account Manager

с 10.2016 по 07.2017 (9 месяцев)
[bvblogic], Івано-Франківськ (Web and Mobile development)

- Worked on 8 projects in IT sphere (Web/mobile development)
- Managed teams of 2-7 developers (depending on the project)
- Helped to achieve client’s business goals by suggesting and implementation of user story improvements
- Managed project development process from project initiation to closure within budget, schedule and resource limits

Client Support & Sales agent

с 12.2015 по 10.2016 (10 месяцев)
Zoom Support, Івано-Франківськ (Support services (Mac OS, Windows))

- Was providing superior service support for clients from such countries as USA, Canada, UK, Netherlands, New Zealand, Australia
- Handled and resolved customer complaints
- Identified and escalated priority issues
- Persuaded potential customers to purchase company's product

Образование

Lviv Polytechnic National University

Architecture, Lviv
Высшее, с 2009 по 2015 (5 лет 4 месяца)

Дополнительное образование и сертификаты

Introduction to Project Management Principles and Practices (Coursera)

1 month

Знание языков

• Украинский — свободно
• Русский — выше среднего
• Английский — выше среднего

Дополнительная информация

- People management
- Stress resistance
- Analytical and problem-solving skills
- Proficient Excel/Google Sheets user
- Experience in Redmine, Gripp and Jira
- Touch typing (latin/cyrillic)