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Резюме от 10 августа 2017 PRO

Olena

Administrative and Logistics Director

Занятость:
Полная занятость, неполная занятость.
Возраст:
40 лет
Город проживания:
Киев
Готов работать:
Киев, Удаленно

Контактная информация

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Опыт работы

Partner and Community Manager

с 05.2015 по 03.2017 (1 год 10 месяцев)
JAMM Group LLC, Kyiv (Events)

• Succeed in attracting partner organizations and international sponsors by conducting promotional meetings, creating newsletters and presentations, applying for grants
• Source and involve IT, business professionals and celebrities and in company’s projects free of charge (pro bono); coordinate their participation in various events
• Devise and deliver motivational speeches, leadership trainings, team buildings and workshops; manage their budgets and arrange registration process for clients
• Manage and provide first line of support to staff and volunteers (a team of 30 people); mediate and resolve employee conflicts; arrange associate morale programs
• Manage company's charitable projects by cooperation with NGOs, fundraising programs, website content creation

Administrative Director

с 07.2014 по 04.2015 (9 месяцев)
JAMM Group LLC, Kyiv (Events)

Managed all administrative processes: facilities, catering, procurement, logistics, budgeting, registration system, technical support and etc.
• Wrote and improved guides and manuals, provided working processes description for project’s administrative team
• Filled project administration positions, directly supervised team members (5 people), provided day-today coaching, performance feedback and development
• Developed customer service procedures, standards and account management system; investigated and solved customers' complex problems

Key Account Foreign Trade Manager

с 07.2011 по 06.2014 (2 года 11 месяцев)
Instar Logistics LLC, Kyiv (International Logistics)

• Strategically planned and developed tools, policies and procedures for acquisition and retention of key corporate clients
• Analyzed and kept the KPI report on target levels, filled scorecards, tender documents, created customized reports and presentations
• Provided import-export consultation and FEACN coding for different kind of goods (spare parts, textiles, beauty products, detergents) including duty and permits documents information
• Managed monitoring and providing comments regarding changes in UFT legislation for key clients
• Lead and supervised work group (brokers, permit manager and assistant) of key clients

Foreign Trade Manager

с 08.2009 по 07.2011 (1 год 11 месяцев)
Instar Logistics LLC, Kyiv (International Logistics)

• Managed operational air transportation process, collaborated with freight forwarding, insurance and airline companies, arranged courier and specialist hand-carry services, worked with claims
• Provided final verification of shipping and customs clearance documents
• Organized foreign trade control of customs documentation, operational data tracking, record keeping of customs payments, monitoring of permit documents
• Participated in client's customs clearance projects such as exhibitions, new stores opening, conferences

Transportation and Shipping Expert

с 02.2008 по 07.2009 (1 год 5 месяцев)
M&S Forwarding LLC, Kyiv (International Logistics)

• Investigated and planned the most appropriate route for shipments, verified full set of shipping documents
• Organized full track delivery service around Ukraine and Europe
• Provided consolidation services for small shipments to ensure cost-effective and secure solutions
• Managed transport outsourcing, generated invoices for customers and suppliers

Office Administrator

с 01.2007 по 01.2008 (1 год)
SEV LLC, Kyiv (Agricultural holding)

• Provided reception service, calls distribution, office document flow, administrative support of the office operations, primary information analysis, elementary accounting
• Organized internal and external meetings and negotiations, guests and visitors hospitality, business trips for staff

Social Worker

с 07.2005 по 12.2006 (1 год 5 месяцев)
Riverview Children’s Foundation, Kyiv (Charity)

• Successfully carried out administration, fundrising, developmental and training Foundation programs
• Developed cooperation with social services and NGOs, arranged hosting for international partners and sponsors in Ukraine

Образование

Kyiv University of Transport Economics and Technologies

Transfer arrangement and traffic management,, Kyiv
Высшее, с 2003 по 2007 (3 года 10 месяцев)

Kiev Railway Technical Сollege

Transfer arrangement and traffic management, Kyiv
Среднее специальное, с 1999 по 2003 (3 года 10 месяцев)

Transfer technician (diploma with honours)

Дополнительное образование и сертификаты

Situational leadership

2015

Strengthsfinder

2015

Знания и навыки

MS Excel MS Word MS PowerPoint MS Outlook 1С, QDPro, FileMaker, MailChimp

Знание языков

Английский — продвинутый

Дополнительная информация

• An accomplished leader and a team builder with excellent communication skills, experience dealing with high profile customers, and strong ability to multitask in a fast-paced environment
• Results-oriented and energetic overachiever who is focused on making positive contribution every day
• Capacity to meet professional obligations through efficient work habits including outstanding organizational skills, quick learning and meeting deadlines

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