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Знание языков

Английский — продвинутый

Дополнительная информация

Andrii Dmytriiev
Age: 41
E-mail:[открыть контакты](см. выше в блоке «контактная информация»)
Mob.phone: [открыть контакты](см. выше в блоке «контактная информация»)
Skype: softerpathfinder

Technical Support Engineer/VB.net/C# developer
§ MS degrees in Applied mathematics and Informatics
§ Over 16 years of experience as software developer, customer support specialist and business analyst
§ Knowledge and understanding of the multiple software development and information processing technologies
§ Excellent communication skills
LANGUAGES
VB.NET, C#, SQL/T-SQL, C++, Visual Basic, Java, Delphi, XML/XSLT, Perl
WEB Technologies
ASP.NET, ASP, Java Script, HTML
DATABASES
MS SQL Server, Oracle, Sybase
Enterprise Platforms
SolidWorks Enterprise PDM, FileNet, Scala, Galaktika
TOOLS
Crystal Reports, Erwin
Professional Experience

VOLVO IT (www.volvoit.com)
Kharkiv, Ukraine 02/2015 – 06/2015
Tech Support Engineer
• Resolving customer incidents
• Creating documentation data on the projects
• Communication with Customers
• Testing windows and web services
• Ensuring the proper workflow of customer support service (correspondence, calls, conferences, providing incident resolution)
• Searching some data with DB MS SQL requests
• Adding some data to the VOLVO IT web sites
• Enabling new web shop features (adding banners, items and changing design of the web shop elements)

ISD (http://www.isd.dp.ua/en/)
Dnepropetrovsk, Ukraine 09/2013 – 02/2015
Software developer
Communication with Customers, developing application.
Creating documentation data on the projects
Technologies used: Crystal Reports 8.0; MS SQL server 2008;NextGen technologies.
AMC Bridge LLC
Dnepropetrovsk, Ukraine 03/2013 – 08/2013

CADtoEarth, C3D QA engineer, Tech Support engineer
Communication with Customers, testing application.
Creating documentation data on the projects
Technologies used: Autocad Revit 2013/2014; Autocad Inventor 2013/2014, MS SQL server 2008.

SolidWorks Corp.,
Dassault Systèmes SolidWorks Corp.- 300 Baker Avenue - CONCORD, MA 01742, USA

Dnepropetrovsk, Ukraine 03/2009 – 02/2013

-Assists in the assembly, installation, quality assurance and documentation of key specific subsystems for a research project.
-Communication with VARs (SolidWorks resellers) and SolidWorks clients.
-Technical Support of the SolidWorks EPDM systems.
-Participated in onsite support and implementation - Cambridge, UK; Boston MA, USA.
-Development of EPDM Add-in applications.
Technologies used : SolidWorks 2009/2010, SolidWorks Enterprise PDM 2008/2009/2010/2011, ASP.NET, C#, VP.NET, VB, MS SQL Server 2008
Customer support specialist, Web developer 07/2005 – 01/2009
Ajilon Consulting Inc, Moscow division
Moscow, Russia
As a member of the client project implementation team was responsible for:
- “Pre” development client interaction and project spec creation
- Participation in project implementation
- “Post” delivery support – assessment and documentation of client problems, bug tracking, delivery and installation of bug fixes, software patches and new releases.
Participated in onsite support and implementation – Philadelphia, PA; San Paul, MN

Technologies used : ASP.NET, C#, VP.NET, VB, Crystal Reports, MS SQL Server, Sybase

Software Developer 01/2005 – 07/2005
KM-online
Moscow, Russia
Participated in development of the consumer portals www.student.km.ru and www.cards.km.ru
Technologies used : ASP, VB Script, Java Script, MS SQL Server

Software Developer 06/2004 – 01/2005
Galaktika Corp
Moscow, Russia

As a part of the team participated in developing of Internet Banking system integration with other banking systems.
Responsibilities include requirements analysis, implementation and support. Project was done for Wells Fargo Bank subsidiary in Moscow.
Technologies used: C#, ASP.NET, VB, MS SQL Server

Software Developer 12/2002 – 06/2004
Scala CIS
Moscow, Russia

As a part of the team participated in development of the Scala enterprise software as well as client implementations. Major projects are:
- RPT-printing for Scala 2.2
- Intranet-System for the company VympelCom (Beeline)
- web based Hospital management system
Technologies used: C++, VB, ASP, T-SQL, Crystal Reports