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Maksym Ветеран

Teamlead (Customer Service, Sales), Supervisor, Business Development Manager, 75 000 грн

Рассматривает должности: Teamlead (Customer Service, Sales), Supervisor, Business Development Manager, Support manager, Бізнес-аналітик, Менеджер з фінансів, Перекладач англійської
Вид занятости: полная, неполная
Возраст: 39 лет
Город проживания: Николаев
Готов работать: Николаев, Удаленно
Рассматривает должности:
Teamlead (Customer Service, Sales), Supervisor, Business Development Manager, Support manager, Бізнес-аналітик, Менеджер з фінансів, Перекладач англійської
Вид занятости:
полная, неполная
Возраст:
39 лет
Город проживания:
Николаев
Готов работать:
Николаев, Удаленно

Контактная информация

Соискатель указал телефон , эл. почту и LinkedIn.

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Опыт работы

Sales manager

с 05.2024 по 03.2025 (11 месяцев)
TierUp, Дистанційно (IT)

Web3, Crypto, Blockchain

- Sales structure optimization
- Business planning
- Interaction with company departments to organize the sales process
- Calls and chats with projects
- CRM management
- Conducting meetings in Zoom, Google Meet
- Presentations and sales of company services

Business Development Manager

с 05.2022 по 08.2022 (4 месяца)
UNIQ.LA, Дистанційно (Туризм)

* Research of partners
* Negotiations
* Agreements
* Getting data needed
* Uploading data to the website through the website admin panel
* CRM

Producer

с 03.2022 по наст. время (4 года)
International Media, Миколаїв (ЗМІ, медіа)

Local producer/fixer/assistant/interpreter/driver for international media.
Helping the world witness the true war in Ukraine:

- Search for individuals and locations;
- Arranging interviews;
- Negotiations with the military, local, and central authorities;
- Coverage of war events in Ukraine;
- Organizing conditions for journalists and foreign representatives in Ukraine.

I have collaborated with numerous foreign media outlets from the UK, USA, Germany, Portugal, Spain, Latvia, Lithuania, Estonia, Italy, and others, including:

- The Guardian;
- The Atlantic;
- Associated Press;
- RAI;
- Corriere della Sera;
- La Repubblica;
- Canal 1;
- Kraken Films;
- And many more.

I have contributed to many materials about the war in Ukraine and co-authored an article for The Guardian, UK.

Head of Sales

с 05.2021 по 03.2022 (11 месяцев)
Niko Technologies, Миколаїв (Фінанси, банки, страхування)

Web2, Web3, Crypto

Sales structure optimization
Business planning
Interaction with company departments to organize the sales process
Calls and chats with projects
CRM management
Conducting meetings in Zoom, Google Meet
Presentations and sales of company services

Sales Manager

с 07.2018 по 05.2021 (2 года 11 месяцев)
Undisclosed UAE company, Дистанційно (Фінанси, банки, страхування)

B2c, b2b

Sales structure optimization
Business planning
Interaction with company departments to organize the sales process
Calls and chats with projects
CRM management
Conducting meetings in Zoom, Google Meet
Presentations and sales of company services

Teamlead/Supervisor

с 06.2017 по 06.2018 (1 год)
Undisclosed American Company, Mykolayiv, Миколаїв (Миколаївська обл.) (Автобізнес та автосервіс)

* coaching and motivation of team members
* spot check
* control
* reaching goals in quality and quantity
* daily reports
* QA coaching
* mistakes coaching
* sending policies
* scheduling
* manager's callbacks

Customer Support and Sales

с 05.2015 по 06.2017 (2 года 2 месяца)
Undisclosed American Company, Mykolayiv (Автобізнес та автосервіс)

Duties:
* Provide a WOW experience to clients (Sales and CS) via phone (at the beginning - emails)
* Speaking with US-clients about mostly automotive parts
* helping in finding the correct part
* selling main and sub-products
* helping in solving customer's problems (customer support)
* speaking with manufacturers
* technical/installation support

Achievements:
* overperformed weekly goals in digital department (emails)
* moved to voice department
* overperforming quantity of calls
* overperforming sales goal
* perfect customer support skills
* plenty of positive feedbacks from clients (Stella)

Deputy Chief of financial and economic service

с 03.2014 по 03.2015 (1 год)
Military unit, Миколаїв (Сили оборони)

* Cooperation with the state treasury service
* Cooperation with banks
* Prosecution of the military compensation
* Briefings and consultations in places of permanent deployment in the area of the antiterrorist operation
* Prepared and processed payment orders, settlements, and reconciliations with suppliers and contractors
* Organized and supervised the accounting of material and technical assets
* Coordinated and liaised with tax authorities and accounting institutions
* Ensured compliance with financial procedures and regulatory requirements of the military unit

Finance Manager (Manager SME)

с 11.2013 по 03.2014 (5 месяцев)
PrivatBank, Mykolayiv (Finance, banking, and insurance)

* Inviting customers of small and medium-sized businesses for service in the bank
* Customer service to small and medium-sized businesses
* Opening of accounts and providing all the possible banking services to new and existing customers of the bank

Regional supervisor

с 11.2012 по 09.2013 (11 месяцев)
PE Rafaelyan, Mykolayiv (Оптова торгівля, дистрибуція, імпорт, експорт)

* Search and selection of staff
* Training of sales representatives (classroom and field training)
* Motivation of sales representatives
* Development of material incentive plan
* Control of sales representatives (store-checks and audits)
* Management reporting
* The development of routes
* Negotiaions with key clients and networks
* Performance of the team goals
* Managing the exchange
* Cooperation with the central office

Territorial manager

с 11.2011 по 11.2012 (1 год)
Leader Snack, Mykolayiv (Food industry)

* Promotion of the brand in the fixed territory
* Control of the sales team, setting goals and objectives
* Control of receivables
* Monitoring competition
* Monitor the implementation of plans for distributors
* Monitoring the implementation of treaty obligations the distributor
* Analysis of the inventory in warehouses
* Search for new sales channels

Exclusive Supervisor

с 04.2011 по 08.2011 (5 месяцев)
Kraft Foods Ukraine, Mykolayiv (Food industry)

* Team training, motivation and control (classroom training, field training, the development of material incentive planб stor-cheks, audits)
* Execution of sales
* Implementation of the priorities
* Achievement of the standards
* Team management

Exclusive sales agent

с 08.2010 по 04.2011 (9 месяцев)
Kraft Foods Ukraine, Mykolayiv (Food industry)

* Work on the exact territory with sales outlets
* Execution of sales plans
* Implementation of the priorities and special programs
* Launching new products
* Work with accounts receivable
* The activation of new and development of existing sales outlets
* Negotiations on the installation of equipment
* Achievement standard presence in sales outlets
* Negotiation and signing of contracts

Deputy Director

с 02.2010 по 08.2010 (7 месяцев)
Knyazha, Mykolayiv (Фінанси, банки, страхування)

* Construction and development of the agency network
* Search, training and supervision of the activities of agents
* Recording and Reporting
* Analysis of the competitive environment
* Negotiations
* Insurance contracts
* Search and development of sales channels of insurance products in the region

Образование

Mykolayiv National Agrarian University

Economics, Foreign Economic Activity, Mykolayiv
Высшее, с 2004 по 2009 (5 лет)

Economical lyceum #2

Mykolayiv
Среднее, с 2000 по 2004 (4 года)

Дополнительное образование и сертификаты

2011, May, 2 days

2011, May, 2 days

2010, November, 2 days

2010, September, 2 days

2006, 3 month

2002, 6 month

Знания и навыки

  • MS Excel
  • MS Word
  • Пользователь Internet
  • MS PowerPoint
  • MS Outlook
  • Internet User
  • Ведение переговоров
  • Windows
  • Управленческие навыки
  • MS Project
  • Internet Explorer
  • Планирование
  • Bitrix24
  • Opera
  • Mozilla Firefox
  • Google Docs
  • Google Chrome
  • AmoCRM
  • Management skills
  • Skype
  • Planning
  • Google
  • Mozilla Thunderbird
  • EDGE
  • Пользование КПК, смартфонами, планшетами
  • Microsoft Edge
  • The use of PDAs, smartphones, tablets
  • Negotiations
  • Адаптивність
  • Управлінські навички
  • Уміння аналізувати
  • Ведення CRM
  • Сумлінність
  • Ведення переговорів
  • Розвиток продажу
  • Управління командою
  • Планування продажу
  • Користувач Бітрікс24
  • Ділове спілкування
  • Web3
  • Fintech

Знание языков

  • Украинский — свободно
  • Английский — свободно
  • Испанский — начинающий
  • Французский — начинающий

Рекомендации

Available on request from all managers from all former companies

Available on request from all managers from all former companies

Контактные данные скрыты

Дополнительная информация

* The ability to quickly and easily adapt to any kind of activity
* Fast-learning

* Fair
* Reliable
* Active
* Energetic
* Responsible
* Ambitious
* Focused on achieving maximum results
* Sport interest

Got a car. Categories A, B, C, driving experience - 15 years. Graduated from the military department at Sukhomlinsky University, Lieutenant of armed forces of Ukraine

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