Maksym
Teamlead (Customer Service, Sales), Supervisor, Project manager, 75 000 грн
- Занятость:
- Полная занятость, неполная занятость.
- Возраст:
- 37 лет
- Город проживания:
- Николаев
- Готов работать:
- Николаев, Удаленно
Контактная информация
Соискатель указал телефон и эл. почту.
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Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/2958803
Опыт работы
Business Development Manager
с 05.2022 по 08.2022
(3 месяца)
UNIQ.LA, Дистанційно (Туризм)
* Research of partners
* Negotiations
* Agreements
* Getting data needed
* Uploading data to the website through the website admin panel
* CRM
Producer
с 03.2022 по наст. время
(2 года 2 месяца)
International Media, Миколаїв (ЗМІ, медіа)
Local producer/fixer/assistant/interpreter/driver for international media.
Helping the world to see the real war in Ukraine
Head of Sales
с 05.2021 по 03.2022
(10 месяцев)
Niko Technologies, Миколаїв (Фінанси, банки, страхування)
Sales Manager
с 07.2018 по 05.2021
(2 года 10 месяцев)
Undisclosed UAE company, Mykolayiv (Finance, banking, and insurance)
B2c, b2b financial consulting. Selling of services
Teamlead/Supervisor
с 06.2017 по 06.2018
(1 год)
Undisclosed American Company, Mykolayiv, Миколаїв (Миколаївська обл.) (Автобізнес та автосервіс)
* coaching and motivation of team members
* spot check
* control
* reaching goals in quality and quantity
* daily reports
* QA coaching
* mistakes coaching
* sending policies
* scheduling
* manager's callbacks
Customer Support and Sales
с 05.2015 по 06.2017
(2 года 1 месяц)
Undisclosed American Company, Mykolayiv (Автобізнес та автосервіс)
Duties:
* Provide a WOW experience to clients (Sales and CS) via phone (at the beginning - emails)
* Speaking with US-clients about mostly automotive parts
* helping in finding the correct part
* selling main and sub-products
* helping in solving customer's problems (customer support)
* speaking with manufacturers
* technical/installation support
Achievements:
* overperformed weekly goals in digital department (emails)
* moved to voice department
* overperforming quantity of calls
* overperforming sales goal
* perfect customer support skills
* plenty of positive feedbacks from clients (Stella)
Deputy Chief of financial and economic service
с 03.2014 по 03.2015
(1 год)
Military unit, Mykolayiv (Сили оборони)
* Cooperation with the state treasury service
* Cooperation with banks
* Prosecution of the military compensation
* Briefings and consultations in places of permanent deployment in the area of the antiterrorist operation
* Other
Finance Manager (Manager SME)
с 11.2013 по 03.2014
(4 месяца)
PrivatBank, Mykolayiv (Finance, banking, and insurance)
* Inviting customers of small and medium-sized businesses for service in the bank
* Customer service to small and medium-sized businesses
* Opening of accounts and providing all the possible banking services to new and existing customers of the bank
Regional supervisor
с 11.2012 по 09.2013
(10 месяцев)
PE Rafaelyan, Mykolayiv (Оптова торгівля, дистрибуція, імпорт, експорт)
* Search and selection of staff
* Training of sales representatives (classroom and field training)
* Motivation of sales representatives
* Development of material incentive plan
* Control of sales representatives (store-checks and audits)
* Management reporting
* The development of routes
* Negotiaions with key clients and networks
* Performance of the team goals
* Managing the exchange
* Cooperation with the central office
Territorial manager
с 11.2011 по 11.2012
(1 год)
Leader Snack, Mykolayiv (Food industry)
* Promotion of the brand in the fixed territory
* Control of the sales team, setting goals and objectives
* Control of receivables
* Monitoring competition
* Monitor the implementation of plans for distributors
* Monitoring the implementation of treaty obligations the distributor
* Analysis of the inventory in warehouses
* Search for new sales channels
Exclusive Supervisor
с 04.2011 по 08.2011
(4 месяца)
Kraft Foods Ukraine, Mykolayiv (Food industry)
* Team training, motivation and control (classroom training, field training, the development of material incentive planб stor-cheks, audits)
* Execution of sales
* Implementation of the priorities
* Achievement of the standards
* Team management
Exclusive sales agent
с 08.2010 по 04.2011
(8 месяцев)
Kraft Foods Ukraine, Mykolayiv (Food industry)
* Work on the exact territory with sales outlets
* Execution of sales plans
* Implementation of the priorities and special programs
* Launching new products
* Work with accounts receivable
* The activation of new and development of existing sales outlets
* Negotiations on the installation of equipment
* Achievement standard presence in sales outlets
* Negotiation and signing of contracts
Deputy Director
с 02.2010 по 08.2010
(6 месяцев)
Knyazha, Mykolayiv (Фінанси, банки, страхування)
* Construction and development of the agency network
* Search, training and supervision of the activities of agents
* Recording and Reporting
* Analysis of the competitive environment
* Negotiations
* Insurance contracts
* Search and development of sales channels of insurance products in the region
Образование
Mykolayiv National Agrarian University
Economics, Foreign Economic Activity, Mykolayiv
Высшее, с 2004 по 2009 (4 года 11 месяцев)
Economical lyceum #2
Mykolayiv
Среднее, с 2000 по 2004 (3 года 11 месяцев)
Дополнительное образование и сертификаты
Sales skills and standards of merchandising
2011, May, 2 days
Introductory training for a trading supervisor
2011, May, 2 days
10 steps of trading visit
2010, November, 2 days
Introductory training. Direct Sales
2010, September, 2 days
Coaching in Spanish
2006, 3 month
English courses
2002, 6 month
Знания и навыки
Знание языков
- Украинский — свободно
- Русский — свободно
- Английский — свободно
- Испанский — начинающий
- Французский — начинающий
Рекомендации
Available on request from all managers from all former companies
Дополнительная информация
* The ability to quickly and easily adapt to any kind of activity
* Fast-learning
* Fair
* Reliable
* Active
* Energetic
* Responsible
* Ambitious
* Focused on achieving maximum results
* Sport interest
Got a car. Categories A, B, C, driving experience - 15 years. Graduated from the military department at Sukhomlinsky University, Lieutenant of armed forces of Ukraine
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