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Резюме от 19 марта 2024 PRO

Бріджит

UX/UI designer, Customer support specialist, project manager, 39 000 грн

Занятость:
Полная занятость, неполная занятость.
Возраст:
30 лет
Город проживания:
Киев
Готов работать:
Удаленно

Контактная информация

Соискатель указал телефон , эл. почту и LinkedIn.

Фамилия, контакты и фото доступны только для зарегистрированных работодателей. Чтобы получить доступ к личным данным кандидатов, войдите как работодатель или зарегистрируйтесь.

Опыт работы

UX/UI designer / Product designer

с 08.2023 по 03.2024 (7 месяцев)
Keepgo, Дистанційно (Телекомунікації, зв'язок)

As a UX/UI designer and member of the product team at Keepgo, my responsibilities include:

- Designing features for the company's platform;
- Designing and developing websites for the company;
- Working closely with developers to ensure smooth implementation of features
- Monitoring and checking important flows to ensure that they work seamlessly
- Creating new content and improving old content to suit the company's goals
- Creating detailed documentation of procedures and features

Lead designer, UX/UI designer

с 05.2020 по 07.2023 (3 года 2 месяца)
Ribofix technology, Kyiv (IT)

As the lead designer at Ribofix technology, my responsibilities include:

1. Designing low and high-fidelity mockups for clients' websites.
2. Hosting meetings and communication with clients regarding their needs and requirements.
3. Working closely with the web developer to ensure that the website is pixel-perfect.
4. Co-developing the website using CMS' like WordPress, Wix and Webflow

Pls, check out my personal website for more about me: https://bridgetedesiri.github.io/

Customer support manager

с 03.2019 по 09.2019 (6 месяцев)
VIP Pharmacy, Kyiv (Chemical industry, pharmaceuticals)

My responsibilities included:
- Making phone calls to confirm clients’ orders;
- Contacting customers and relaying information to resolve payment issues;
- Resolving chargeback and delivery issues;
- Updating information about the progress of the orders in the CRM;
- Replying to customers' issues via live chat and emails.

Sales manager

с 01.2019 по 03.2019 (2 месяца)
Cryptocurrency Company, Kyiv (Finance, banking, and insurance)

- Social media marketing;
- Contacting prospective clients and investors online (via LinkedIn, Facebook, Whatsapp, Telegram, etc.);
- Educating prospective clients and investors on the company's platform;
- Convincing prospects to download the company's app;
- Convincing prospects to download the Binance app via the company's affiliate link;
- Convincing prospects to purchase the company's prediction packages;
- Making cold and warm calls and sending messages to acquiring new clients and investors for the company.

Project manager

с 12.2018 по 06.2020 (1 год 6 месяцев)
BCN-Systems, Київ (Construction, architecture, interior design)

My responsibilities include:
- Creating the project management plan for the startup of the business;
- Creating the risk management plan;
- Carrying out the market analysis;
- Having meetings with the stakeholders;
- Assisting with creating the website;
- Preparing infographics and brochures for the clients;
- Monitoring and control of the project;
- Communicating with builders.

English Language Teacher (Native Speaker)

с 12.2018 по 04.2019 (4 месяца)
Study Academy/Study.ua, Київ (Education and science)

My responsibilities included:

- Organizing (and conducting) speaking clubs in schools and offices (for individual students and in groups);
- Preparation of materials and teaching young children, teenagers and adults grammar, spoken and written English;
- Assisting learners with preparations for government and cooperate exams.

English Language Teacher (Native Speaker)

с 09.2018 по 02.2019 (5 месяцев)
КМДЩ, Київ (Education and science)

My responsibilities include:
- Conducting Saturday English speaking clubs;
- Preparing the course and lesson materials for the learners of all age groups;
- Collecting and storing suitable materials for the lessons;
- Organizing and planning of the lessons;
- Conducting lessons with the kids;
- Communicating with the kids in English.

Project manager/presales specialist

с 06.2017 по 03.2019 (1 год 9 месяцев)
Development and Project Management Company (DPM), Київ (IT)

Duties:
- I helped to create goals and strategies for a successful startup of the company;
- I helped in the planning, management and execution stages;
- Assisted in creating courses and videos (for our DPM Academy) for the IPMA 4-level certification using Adobe Spark;
- Development and customization of the company's website;
- Created suitable project management plans for the company;
- Assisted in the creation of the official website for the company;
- Managed the company's social media page;
- Created infographics for the company's marketing campaigns;
- Developed brochures for the company's courses (for the Academy).

Freelance Product Description Writer

с 05.2017 по 01.2019 (1 год 8 месяцев)
Freelance Product Description Writer, Київ (Marketing, advertising, and PR)

I designed creative descriptions and appropriate contents for products to be sold on Amazon.com.

English teacher

с 08.2016 по 12.2018 (2 года 4 месяца)
Up and Go Academy, Kyiv (Education and science)

Responsibilities
•Organizing (and conducting) speaking clubs in schools and offices (for individual students and in groups);
•Preparation of materials and teaching young children, teenagers and adults grammar, spoken and written English;
•Assisting learners with preparations for government and cooperate exams.

Key Achievements
•I assist my teenage and adult students in preparations for government and cooperate examinations;
•I help my students to improve their level of proficiency in the English language.

Customer Support Manager

с 06.2016 по 10.2016 (4 месяца)
AskOption Company, Київ (Finance, banking, and insurance)

Responsibilities
•Making cold and warm calls to potential and existing clients;
•Educating potential clients about investment packages (Forex and Binary options);
•Convincing clients to invest in the company;
•Assisting clients with the investment procedures;
•Managing customer accounts.

Key Achievements
•I successfully gained new high-profile clients for the company;
•I successfully educated and convinced multiple clients to invest in the company

English Language Teacher (Native Speaker)

с 06.2016 по 10.2016 (4 месяца)
Denis School, Київ (Education and science)

Responsibility
Conducting speaking lessons in offices.

Key Achievement
I assisted my students in preparing for major cooperate exams and helped them tremendously improve their spoken English.

Customer support manager

с 02.2016 по 02.2017 (1 год)
Paper writing company, Київ (Education and science)

My responsibilities included:
- Making phone calls to writers to check on papers;
- Making phone calls to clients to verify changes to be made to papers;
- Updating information about the progress of the papers on the CRM system;
- Managing clients' accounts;
- Receiving calls from clients and resolving issues;
- Receiving calls from writers and resolving challenges;
- Assigning papers to suitable writers;
- Allocating payments to writers;
- Proofreading of papers to ensure they meet the client(s)' specifications;
- Transfer of papers to clients.

English Language Teacher (Native Speaker)

с 02.2016 по 10.2017 (1 год 8 месяцев)
Leap Kids Academy, Київ (Education and science)

My responsibilities included:
- preparing the course and lesson materials for the learners of all age groups;
- collecting and storing suitable materials for the lessons;
- organizing and planning of the lessons;
- conducting lessons with the kids;
- communicating with the kids in English.

Образование

Kiev National University of Construction and Architecture (КНУБА)

FACULTY OF AUTOMATION AND INFORMATION TECHNOLOGIES (ФАИТ), Project management, Київ
Высшее, с 2017 по 2019 (1 год 6 месяцев)

I completed my master's degree in project management and graduated with honours/a red diploma.

КНУБА

Строительный, Киев
Высшее, с 2012 по 2016 (3 года 10 месяцев)

Дополнительное образование и сертификаты

FreeCodeCamp Responsive Web Design Certification Course

2022, 1 month
Сертификат

Знания и навыки

Figma UX Design UI design HTML CSS Adobe Illustrator Adobe Photoshop Website design Webflow WordPress Wix Adobe After Effects 2D animation Communicability Attentiveness Teamwork Project management Project planning

Знание языков

  • Английский — свободно
  • Русский — средний
  • Украинский — средний

Дополнительная информация

Hello! I'm Bridget, a creative designer who is passionate about solving problems through the use of innovative and interactive web design.
I am a trained construction engineer with a first-class master's degree in project management.
Over the years, I have had the opportunity to work and gain valuable experience in many different fields. As a UX/UI designer, I apply the vast knowledge I have gained from prior fields into creating web designs that are user-friendly, empathetic and innovative.

I am proficient in programs like Adobe Photoshop, Adobe Illustrator, AfterEffects, Adobe Spark, Figma, SketchUp, Vray and Microsoft Suit. I am also well-versed in CMS' like WordPress, Wix and Webflow. I also have some experience with HTML and CSS.
I am fully proficient in the English language (native speaker), as well as Russian and Ukrainian (conversational) languages.

Kindly find more about me on my personal website portfolio, where I showcase some of my work: https://bridgetedesiri.github.io/

I am open to remote opportunities with design agencies, as well as jobs in customer service and project management.
So, if you're looking for a rockstar professional to join your team, please feel free to reach out to me via email.

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