Контактная информация

Соискатель указал телефон , эл. почту, адрес и Instagram.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/4625317

Опыт работы

Customer Support Agent/Customer Growth Manager

с 10.2022 по 10.2023 (1 год)
CarShipIO(American Company), Remote (IT)

-Providing the highest quality service to the customers
- Handling customers’ requests
- Instructing the customers how to use our system

Dispatcher/Drivers' manager

с 01.2022 по 06.2022 (5 месяцев)
Migway(American Company), Remote (Транспорт, логістика)

- Track and trace all load assignments to ensure accuracy and on time delivery
- Initiate «check calls» with drivers on all pick ups and deliveries
- Communicate with drivers to ensure that on time service is provided for all customer shipments
- Closely monitor freight via multiple detailed websites to ensure accurate delivery times and to notify customers of potential delays
- Maintain accurate records to include time/date stamps, seal numbers and any specific customer notes
- Work cooperatively with customer service/sales to provide solutions for customers' needs and resolve issue’s.

Online English Teacher

с 07.2017 по 12.2021 (4 года 5 месяцев)
Self-employed, Kyiv (Освіта, наука)

Provide one-on-one online lessons to adult students with different level of English starting form Beginner to Advanced adhering to CELTA approach. • Organize and execute lessons • Develop materials and activities • Grade test and homework • Offer useful feedback for student improvement • Help students understand the structure and rules of the English language • Instruct students on how to spell words correctly as well as learn their meanings • Demystify the rules of concord, sentence construction and grammar • Teach students how to correctly pronounce words.

Personal fitness instructor

с 06.2017 по 12.2021 (4 года 6 месяцев)
Sport life, Киев (Краса, фітнес, спорт)

Demonstrating exercises to clients, assisting clients in exercises to minimize injury, modify exercises according to clients' fitness levels and monitoring their progress.

English teacher

с 01.2017 по 05.2017 (4 месяца)
Oxford English school, Kyiv (Освіта, наука)

Preparation and implementation of the classes, students' progress assessment, building trusting relationships with students.

Waitress

с 04.2016 по 09.2016 (5 месяцев)
Dave and Busters, Panama City beach, USA (Готельно-ресторанний бізнес)

- Taking orders
- Serving beverages and food
- Cleaning my working area
- Creating friendly and hospitable atmosphere
- Communication with people

Образование

International Language Center

Teaching English as a Second Language, Kyiv
Высшее, с 2021 по 2021 (меньше 1 года)

CELTA Certificate (B)

Star Fitness school

Fitness instructor, Kyiv
Высшее, с 2016 по 2016 (2 месяца)

National aviation university

English philology, Kyiv
Высшее, с 2013 по 2018 (4 года 5 месяцев)

Дополнительное образование и сертификаты

The Fundamentals of Software Testing

2023, 2 months
Сертификат

Знания и навыки

Знание языков

• Украинский — свободно
• Русский — свободно
• Английский — продвинутый
• Испанский — средний

Дополнительная информация

As an entry-level QA tester, I am eager to embark on my journey in the captivating realm of software quality assurance. Although new to this sphere, I am prepared to put in the hard work and dedication required to excel in this field. With a keen attention to detail, I possess the ability to meticulously analyze software and identify potential issues. Additionally, I thrive both in collaborative team environments and when working independently. I am actively seeking an entry-level QA tester position where I can contribute my skills and passion for ensuring software quality. In addition to my enthusiasm for entering the world of software quality assurance, I bring prior experience in testing systems. At my previous job, I conducted ad-hoc testing of software and diligently reported any identified bugs through the HubSpot platform. This experience has honed my ability to effectively navigate and assess software functionality. I am excited to leverage this experience and further develop my skills as an entry-level QA tester. I have just finished the course for the QA engineers in the QATestLab Training Center. I already have some theoretical knowledge and experience working with Jira, TestRail and Mantis. During the course I learnt how to create Checklists, Test Plans and Test Cases. Currently I continue working on improving my knowledge, learning the basics of HTML, CSS, JS and Postman.

Interests
Bodybuilding, boxing, foreign languages, interesting books, tasty food and good coffee.
My motto: "You can do more than you think"