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Опыт работы

Senior IT Support Specialist

с 02.2020 по наст. время (5 лет 6 месяцев)
Luxoft, Київ (IT)

- registration and processing of user requests (Jira).
- consultation and provision of prompt remote and physical technical support.
- troubleshoot any type of computer hardware, software and network problems.
- working with active network equipment (Cisco).
- working with software for various projects.
- various project work outside of company duties.

IT Manager

с 08.2019 по 02.2020 (6 месяцев)
Creative States, Київ (Нерухомість)

- administration of local and Wi-Fi enterprise networks.
- administration of CCTV (HikVision) and PACS (Fortnet).
- working with active network equipment (Cisco, Cisco Meraki).
- implementation and integration of services within the company.
- organization of the company's IT infrastructure.
- purchase of equipment and licensed software for the company

Lead IT Support Engineer

с 08.2018 по 08.2019 (1 год)
Creative Quarter, Київ (Нерухомість)

- administration of local and Wi-Fi enterprise networks (Cisco, HP/Aruba).
- administration of CCTV (HikVision) and PACS (Big Brother, Fortnet).
- working with active network equipment (Cisco, HP/Aruba).
- diagnosis and resolution of problems related to the functioning of hardware and software.
- assistance in purchasing equipment and enterprise software and organizing the company’s IT infrastructure.

Junior System Administrator

с 07.2017 по 06.2018 (11 месяцев)
"Альпака Дизайн", Київ (Дизайн)

- consulting users and quickly solving problems that arise.
- troubleshooting various types of peripheral equipment.
- optimization and restoration of laptops and PCs.
- organization of efficient operation of an office local network (TP-Link, D-Link).

Образование

Державний Університет Телекомунікацій

Телекомунікаційні системи та мережі, Київ
Высшее, с 2022 по 2023 (1 год)

Міжрегіональна Академія Управління Персоналом

Мережева інженерія та системне адміністрування, Киев
Высшее, с 2015 по 2021 (6 лет)

Знания и навыки

• Windows
• Linux
• IP (Internet Protocol)
• DNS
• DHCP
• Ubuntu
• MacOS
• TCP
• Active Directory
• VPN
• NAT
• SSH
• RDP
• OSI Model
• Ethernet
• PuTTY
• TELNET
• L2
• L3
• VLAN

Знание языков

• Английский — средний
• Украинский — свободно
• Русский — свободно