Контактная информация

Соискатель указал телефон и эл. почту.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/4708064/

Опыт работы

IT-engineer

с 02.2026 по наст. время (6 месяцев)
Patrianna LTD, Дистанційно (IT)

-Provided technical support to internal employees via remote tools, chat, and email
-Diagnosed and resolved hardware and software issues across corporate systems
-Created and maintained knowledge base articles and "how-to" documentation
-Assisted in implementation and integration of internal services
-Administered and supported cross-platform environments (Linux, Windows, macOS)
-Managed user access and permissions within the organization (IAM)
-Managed repository lifecycle and access control in GitHub and Bitbucket; administered IAM roles and user permissions in Google Cloud Platform (GCP)
-Administered corporate domains within Google Workspace, including domain verification and DNS configuration
-Administered and managed Mobile Device Management (MDM) platforms, including Microsoft Intune, Iru, and NinjaOne
-Participated in maintaining cloud-based infrastructure and collaborated with engineering teams to resolve technical issues

Senior IT Support Specialist

с 02.2020 по 09.2025 (5 лет 8 месяцев)
Luxoft, Київ (IT)

-Registered and processed user requests in Jira, ensuring timely resolution and tracking
-Provided technical support to users via remote and on-site assistance
-Troubleshot hardware, software, and network-related issues across corporate systems
-Administered and supported cross-platform environments (Linux, Windows, macOS)
-Worked with network equipment (Cisco), supporting basic configuration and troubleshooting
-Supported various software tools used across internal projects
-Participated in ad-hoc project tasks outside core support responsibilities

IT Manager

с 08.2019 по 02.2020 (7 месяцев)
Creative States, Київ (Нерухомість)

-Administered local and enterprise Wi-Fi networks
-Administered CCTV systems (Hikvision) and physical access control systems (Fortnet)
-Worked with network infrastructure equipment (Cisco, Cisco Meraki)
-Assisted in implementation and integration of internal IT services
-Supported and maintained company IT infrastructure
-Procured IT equipment and licensed software for business needs

Lead IT Support Engineer

с 08.2018 по 08.2019 (1 год)
Creative Quarter, Київ (Нерухомість)

-Administered local and enterprise Wi-Fi networks (Cisco, HP/Aruba)
-Administered CCTV systems (Hikvision) and physical access control systems (Big Brother, Fortinet)
-Worked with network infrastructure equipment (Cisco, HP/Aruba)
-Diagnosed and resolved hardware and software issues across enterprise systems
-Assisted in IT procurement (hardware and enterprise software) and supported IT infrastructure organization

Junior System Administrator

с 07.2017 по 06.2018 (1 год)
"Альпака Дизайн", Київ (Дизайн)

-Provided user consultation and resolved technical issues in a timely manner
-Troubleshot and maintained peripheral devices and office equipment
-Performed optimization, maintenance, and restoration of laptops and desktop PCs
-Supported and maintained office local network infrastructure (TP-Link, D-Link)

Образование

Державний Університет Телекомунікацій

Телекомунікаційні системи та мережі, Київ
Высшее, с 2022 по 2023 (1 год)

Міжрегіональна Академія Управління Персоналом

Мережева інженерія та системне адміністрування, Киев
Высшее, с 2015 по 2021 (6 лет)

Знания и навыки

• Windows
• Linux
• IP (Internet Protocol)
• DNS
• DHCP
• Ubuntu
• MacOS
• TCP
• Active Directory
• VPN
• NAT
• SSH
• RDP
• OSI Model
• Ethernet
• PuTTY
• TELNET
• L2
• L3
• VLAN
• Docker
• L1
• Azure AD
• Git
• BASH

Знание языков

• Английский — средний
• Украинский — свободно