Iryna

Контактная информация

Соискатель указал телефон и эл. почту.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/5102210

Опыт работы

Executive Assistant/ Project Advisor

с 03.2020 по наст. время (4 года 2 месяца)
Mission Critical Construction, Remotely (US based company) (Будівництво, архітектура, дизайн інтер'єру)

- Maintaining appointment schedules and calendars

- Planning and scheduling meetings, conferences, and travel
- Making research and business outreach
- Assisting in project management by tracking deadlines, updating project statuses, and coordinating tasks among team members
- Creating and implementing SOP's
- Providing customer/supplier support 

- Maximizing the executive's time by reading, researching, and routing correspondence, drafting letters and documents, collecting and analyzing information, initiating phone calls on behalf of CEO
- Managing multiple email inboxes for executives

- Scheduling and setting up virtual meetings
- Updating website

Account manager

с 06.2017 по 02.2020 (2 года 8 месяцев)
Lead Generation - Contactcom, Remote ( company based in US) (Маркетинг, реклама, PR)

- Build and nurture relationships with assigned clients remotely
- Regularly communicate with clients via email, phone calls, video conferences, or chat to understand their needs and goals
- Facilitate remote onboarding processes for new clients
- Provide training sessions or materials to ensure clients understand product features and functionalities
- Serve as the primary point of contact for clients, addressing inquiries, concerns, and escalations
- Monitor account health and proactively identify opportunities for upselling or cross-selling products/services
- Collaborate with clients to develop success plans tailored to their objectives
- Set clear and measurable goals for clients and assist in achieving those goals
- Investigate and troubleshoot client issues or complaints remotely
- Coordinate with internal teams to resolve technical or service-related problems promptly
- Gather client feedback on products/services and communicate suggestions for improvements to the relevant teams
- Advocate for client needs within the organization to ensure continuous product enhancement
- Prepare and present regular performance reports to clients, highlighting key metrics and achievements

Executive Assistant

с 05.2015 по 03.2017 (1 год 10 месяцев)
Qatar Petroleum Inc, Дистанційно (Послуги для населення та бізнесу)

• Manage scheduling for company executive
• Organize and prepare for meetings, including gathering documents and attending to logistics of meetings
• Maintain various records and documents for company executive

Front Desk Representative

с 01.2014 по 11.2015 (1 год 10 месяцев)
Emirates, Dubai (Транспорт, логістика)

• Greet and welcome guests
• Answer questions and address complaints
• Check, sort and forward emails
• Keep updated records and files
• Monitor office expenses and costs

Образование

Kyiv Economical Untiversity

Civil Law, Київ
Высшее, с 2009 по 2014 (5 лет)

Знания и навыки

Знание языков

• Английский — свободно
• Русский — свободно
• Украинский — свободно