Контактная информация

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Опыт работы

Administrative Director

с 05.2018 по наст. время (7 лет 3 месяца)
VCS USA, Київ (IT)

Achievements:

1. Systemize document flow, including personal data.
2. Created and maintained various spreadsheets, databases, and report forms.
3. Implementing cost-saving measures, such as negotiating better deals with suppliers, optimizing travel expenses, and reducing unnecessary expenditures.
4. Developed and implemented an effective motivation program.
5. Successfully managing the employer's schedule and priorities, ensuring meetings, appointments, and deadlines.
6. Providing valuable personal support, such as managing household staff, coordinating medical appointments, and ensuring the employer's personal affairs run smoothly.
7. Collaborating effectively with other members of the employer's team or staff to achieve common goals.
8. Building a solid and lasting professional relationship with the employer.
9. Confidentiality: Maintaining the highest level of discretion and confidentiality when handling sensitive information and maintaining the employer's privacy.

Duties:

1. Managing the employer's schedule, including arranging meetings, appointments, and travel plans.
2. Travel Arrangements: booking flights, hotels, and transportation, as well as preparing itineraries. Also, assist with obtaining visas and travel insurance.
3. Run personal errands for employer, such as grocery shopping, dry cleaning, and managing household tasks.
4. Conducting research on various topics, from travel destinations to potential business opportunities.
5. Planning and organizing personal and professional events.
6. Assist with managing finances, including budgeting, paying bills, and tracking expenses.
7. Being resourceful and finding solutions to various challenges or issues that may arise.
8. Administer HR-related documentation, such as contracts of employment, NDA
Ensure the relevant HR database is up to date, accurate, and complies with legislation.
9. Select employees, outstaff, freelancers for special projects and oversee their results.
10. Conduct monthly evaluations of the staff.
11. Provide supplies by identifying needs for reception, switchboard, mailroom, and kitchen; establish policies, procedures, and work schedules.

Supervisor, Deputy Meitre d’Hotel(in the office)

с 05.2012 по 04.2018 (5 лет 11 месяцев)
Crystal Cruises, LOS ANGELES (Готельно-ресторанний бізнес)

Achievements:

1.Developed a strategy to raise team spirit, it helps to prevent stuff leak up to 20%
2.Established good working relationships with customers/clients
3.Developed new quality standards for better quality performance and reliability.
4.Created a more efficient schedule for a team. Reduce hours save 14% of budget of department
5.Promoted company and increased sales up to 3 %

Duties:
⦁Team Supervising
⦁Team motivation and evaluation
⦁Ensuring team’s and individual’s KPI’s are achieved
⦁Providing all necessary supplies for the office
⦁Correspondence, communication with all departments
⦁Optimization work of the office

Supervisor

с 03.2011 по 04.2012 (1 год 1 месяц)
Cunard, Southampton (Готельно-ресторанний бізнес)

-Providing excellent service
-Training, and supervising new staff
-Organizing the service, ordering supplies, inventory.
-Work in stressful and busy environment

Образование

International Academy Personnel Management

Business Management, Київ
Высшее, с 2004 по 2010 (6 лет 2 месяца)

Знания и навыки

• MS Office
• CRM
• R-Keeper
• Trello
• Google
• MICROS
• Google Workspace

Знание языков

• Английский — продвинутый
• Русский — свободно
• Украинский — свободно
• Испанский — начинающий

Дополнительная информация

I’m 15 years experienced professional with excellent administrative managerial skills.
Result-oriented and always achieve the goal.
Open-minded, self-motivated, problem-solving,
system-thinking manager.