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Опыт работы

Program Manager in Amdocs

с 01.2020 по наст. время (4 года 4 месяца)
IT , Billing Systems , VAS , Telecom

Знание языков

• Русский — свободно
• Английский — продвинутый
• Грузинский — свободно

Дополнительная информация

PROJECTS
Retail Bank launch
Aug 2018 – August 2019
Project consist of following :
Processing Center swap and Core Banking integration. Migration of clients to new PC.
Core Banking system release upgrade.
Deployment CRM and Sales Force (BPM platform).
Internet Banking and Mobile Banking
Contact Center PBX system swap.
Integration with Terminal Payment system

Prepaid Billing system swap from Amdocs to Peter-Service
Aug 2017 – Dec 2017
Amdocs Prepaid Billing System swapped from to Peter-Service BSS with on-line credit and balance control. I was fully involved in the project: technical system deployment, integration with Geocell infrastructure, testing, migration and post-migration stabilization process. Coordinating project related activities, participation in steering committee session and decisions.

Post-paid Billing and Interconnect swap from CBOSS to Peter Service
May 2016 – Dec 2016
Post-paid and Interconnect Billing System was swapped from CBOSS to Peter-Service BSS with on-line credit and balance control. My team and I were fully involved in the project:. I was fully involved in the project: technical system deployment, integration with Geocell infrastructure, testing, migration and post-migration stabilization process. Coordinating project related activities, participation in steering committee session and decisions.

Policy and Charging rules function platform swap
Jan 2017 – Dec 2017
Geocell performed PCRF/PCEF swap tender.
Based result of tender our team successfully migrated from AmdocsMIH to Oracle PCRF/Ericsson DPI

Prepaid Billing System swap.
Jan 2014 – Sep 2014
Prepaid Billing System swapped from Orga Classic to Comverse BSS. I was fully involved in the project: technical system deployment, integration with Geocell infrastructure, testing, migration and post-migration stabilization process. Coordinating project related activities, participation in steering committee session and decisions.
Value Added Services platform swap
Jan 2013 – Aug 2013
VAS (value added service) platformPreparation of requirements and RFP issue.
- Integration of existing Geocell IT environment (Billing System, SMSC and Core Network) to new VAS platform and smooth migration to new platform.

WORK EXPERIENCE
Pasha Bank Georgia
IT section manager
June, 2018 – Present
Coordination Department’s activities in the following areas:
-IT operations.
-Software Development.
-Business Analyze and Service Quality.
Planning Yearly budget of the section.
Participating and support in Pasha Bank related projects from IT section.

Geocell
Technology Division, Services – Products and IT section manager
February, 2015 – June,2018
Manage 5 units in section:
-Billing and Charging,
-Product and Services,
-Software Development,
-Enterprise IT,
-Business Support and reporting
Planning Yearly budget of the section.
Participating and support in Geocell projects from Service – Products and IT section.

Geocell
ICT Division, Service Network Department Manager
January 2006- February 2015
Systems under responsibility:
- Prepaid Charging system.
- Ericsson Billing Gateway platform.
- VAS platforms – SMSC, CRBT, WAP GW, Voice Mail.
Main responsibilities:
-Technical helpdesk (1st and 2nd line support) with 24x7 support of internal customers.
-Systems administration and maintenance.
-Implementation and deployment new products based on Business Sections requirements.
Geocell
Service and Product Operations Team Coordinator (Technical Department)
March 2004 – January 2006
Systems under responsibility:
- Prepaid Charging system.
- Ericsson BGW(EMM) platform.
- Value Added System– SMSC, CRBT, WAP GW, Voice Mail.
Main responsibilities:
-Technical helpdesk (1st and 2nd line support) with 24x7 support of internal customers.
-Systems administration and maintenance.
-Implementation and deployment new products based on Business Sections requirements.
-Planning and implementation

Geocell
Prepaid Charging System Engineer (Technical Department)
March 2000- March 2004
- Administration and maintenance Ericsson (PPL) prepaid charging system.
- Technical helpdesk, 24/7 1st and 2nd line support.
- Configuration and implementation new products and tariff plans.
- Top-up scratch cards management and administration.

New Net Georgia LLC
Digital PSTN switching technical manager.
February 1997 – March 2000
- Administration and maintenance of PSTN switching center.
- Shift staff planning and management.
- Technical helpdesk, 24/7 1st and 2nd line support.