Контактная информация

Соискатель указал телефон, эл. почту и адрес.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/5923731

Опыт работы

Call center

с 10.2019 по 04.2021 (1 год 6 месяцев)
Canadian Pharmacy, Odesa (Pharmaceutical marketing and customer service)

Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.

Adhered to company policies and scripts to consistently achieve call-time and quality standards.

Maintained accurate and current customer account data with manual forms processing and digital information updates.

Enhanced productivity by staying on top of call scripts and maintaining control over direction of conversations
Educated customers on product and service details and information.

Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Assisted customers in average [Timeframe] by answering questions, responding to inquiries and handling telephone requires.

Responded to customer requests for products, services and company information.

Образование

Odesa National Maritime University

Navigation, Odesa
Неоконченное высшее, с 2019 по 2023 (4 года)

Знания и навыки

Знание языков

Английский — продвинутый