Paul
Customer support representative, 14 000 грн
- Занятость:
- Полная занятость.
- Возраст:
- 23 года
- Город проживания:
- Киев
- Готов работать:
- Киев, Удаленно
Контактная информация
Соискатель указал телефон и эл. почту.
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Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/6044215
Опыт работы
Customer Support representative
с 11.2021 по 02.2022
(3 месяца)
Henry's List, Киев (Public and business services)
Answer calls, solve problem situations according to instructions
Support and conduct activities related to our company
Troubleshoot all aspects with the objective of providing excellent customer service
Dispatcher/Booking Agent
с 01.2021 по 10.2021
(9 месяцев)
Repair Porter, Киев (Booking Customer service)
We receive US calls and we dispatch technicians to repair appliances, handle booking, complaints, cancelations, anything they throw at you, We used RingCentral and Bookjobsnow.
SEO copywriter
с 04.2020 по 12.2020
(8 месяцев)
Parimatch, Kyiv (Sports)
Write articles on betting sites and update and rewrite the old one,for different countries for Parimatch
SEO copywriter
с 10.2019 по 04.2020
(6 месяцев)
Fitness Forever, Kyiv (Commence)
Write unique articles of our products for the company site
Pharmacy sales manager
с 06.2019 по 10.2019
(4 месяца)
Pharmacy Network, Kyiv (Customer service)
Sale of goods of the company by phone, communicating with customers from the USA by phone and e-mail
Staying in touch with customers
Customer Support
с 10.2018 по 06.2019
(8 месяцев)
Evoplay, Kyiv (IT)
Answer calls from our customers and help them with simple and complex issues.
Lead and control customer issues and tasks from start to finish.
Constantly study the product and its functions, monitor new features.
Ensuring that customers receive the best support and are satisfied with our company
Assist consumers with their queries and do activities for them through the company using Gmail and Roundcube
Образование
University
Student, Kyiv
Высшее, с 2017 по 2024 (7 лет)
Знания и навыки
Знание языков
Английский — свободно
Дополнительная информация
Good day
thanks for the opportunity
I would be a great addition to your team because
Solid foundation of customer care and relations, with vast experience in the field
Excellent talent for using strategies to deescalate irate clients
Strong interpersonal skills, with the ability to relate and empathize with people of varying personalities and from all walks of life
Create a content strategy along with the marketing department
Fluency in English, with excellent communication skills both in verbal and written communication
Proficiency in numerous computer applications and software, including MS Word, Power Point, Excel, and several others
Write SEO texts. Blog posts. Website content.
Highly motivated and driven to achieve set goals and targets
Ability to maintain a calm and composed manner when dealing with potentially explosive client situations
Superb ability to multitask, able to handle multiple duties and responsibilities without sacrificing quality of work
Possess a fun and vibrant personality that customers find refreshing and appealing
Excellent leadership skills, with a unique talent for handling and resolving conflicts within the team
Great team player and excellent independent worker
Excellent oral and written skills
Stellar customer service skills
Commendable problem-solving skills
Good interpersonal skills
Impressive critical thinking skills
Excellent record-taking capabilities
Good decision-making skills
Retentive memory
Proficiency in English
Другие резюме этого кандидата
12 000 грн
Киев, Удаленно
Высшее образование · Полная занятость
- Customer Support representative, Henry's List, 3 месяца
- Dispatcher/Booking Agent, Repair Porter, 9 месяцев
14 000 грн
Киев, Удаленно
Среднее образование · Полная занятость
- Customer Support representative, Henry's List, 3 месяца
- Dispatcher/Booking Agent, Repair Porter, 9 месяцев
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