Vivek

Контактная информация

Соискатель указал телефон, эл. почту и адрес.

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Опыт работы

HSI Core Engineer

с 01.2016 по наст. время (8 лет 4 месяца)
Reliance JIO Infocom, Pune (Telecommunications and networking)

Responsibilities
•Basic understanding of open stack deployment using Triple O Clint for new deployment/Project.
•Basic understanding of Virtualization and ,vEPC, vCSM (Samsung core OSS) , VNF, NFVI, MANO architecture.
•SPOC from circle for handling the new installation & commissioning of SAMSUNG EPC/vEPC nodes including the AT signoff with vendor @ JIO IDC.
•Basic knowledge of HP hardware of HP Servers (ProLiant DL360/380 Gen9/Gen10), HP blade servers (C7000 encloser, ProLiant 460 Gen8/Gen10).
•Basic Knowledge of clustering/HA/RAID 0/RAID1/RAID5.
•Responsibility of keeping the HSI KPIs and MTTR upto the benchmark.
•Coordinating with Jio MH&GOA RF/NHQ/Device team members for the speed testing/Performance of Jio/other competitor to improve the JIO customer experience.
•Analysis/escalating/coordinating and taking corrective action for EPC/vEPC, IMS node’s reported issues (Hardware/App/software) and coordination with concern team to resolve the same.
•PM/Health checkup of network nodes.

Technologies:
•vEPC/EPC.
•TAS (NOKIA)
•Redhat Open Stack (CL210) & Virtualization.
•HP servers (ProLiant DL360/380 Gen9/Gen10,) & blade servers (c7000 encloser & ProLiant BL 460 Gen8/Gen10).
•Tectonics, Whir shark, HPSM.
•Linux.

Leading the Bond project for the JIO – MH. Responsible to handle 50 JC bond ,250 DTS team and 91 JC.
Daily Drive for the 26 districts. Analysis optimizing the drive Data/Volte. Check the optimization required. Implement the changes Hard parameter. Post DT, Submit the reports. Drive Types – eMBMS, SCFT, MCVT, Benchmarking, TRAI, Cluster, IBS /ISC Indoor walk test, ICVT, Site Opti.
Customer Complaints: SPOC for the MH RAN part.
For the Reliance MH circle 1st contact person the Customer complaints.
MDA escalations, Top Management escalations, DOT, Appellate NCH. HPSM.
Daily 3000+ customer complaint handling with 50+ team members.
Daily/weekly/Monthly DPR submission for all types cx complaints Open, close etc status.
Team management and Vendor Managements –
Daily attendance / Claim / Salary / PF / Medi claims for the JC teams.
Daily operation issue managements for assets / Work / Leaves / Hierarchy / WBS.
PO / WO / Duration / Team count / Negotiations / Justification for the team work / cost.
Reporting: State Leaders/ country leaders. Meeting weekly /15 days for the progress /issues / new things.MOM submissions.

Образование

Electronics and Telecommunications

Engineering, Mumbai
Высшее, с 2002 по 2007 (4 года 11 месяцев)

Дополнительное образование и сертификаты

PMP

1 month, 36 Module

Знания и навыки

Дополнительная информация

Mobile: [открыть контакты](см. выше в блоке «контактная информация») / 7028920954 ~E-Mail: [открыть контакты](см. выше в блоке «контактная информация»)


An Engineering Graduate with 12.7 Years of experience in Project Management as well as Technical Services in Telecom Sector.
Current Designation as Assistant Manager with Reliance Jio Info-comm. Ltd.
Previous designation as Project Manager with Vedang Radio Pvt. Ltd.
Self-employee for Training and Recruitment.
Previous designated as Projects Manager with Info Telecom system Pvt Ltd.
Previous designated as Projects Lead (SPOC) with Link Quest Telecommunication Ltd. and Pyro BKP.
For technical responsibility the work was done in Pyro BKP Telecommunication Pvt. Ltd.
Done Training program under Convergence Labs, Hyderabad on Telecom Protocol Testing & Development.
Attended workshop of PMP certification 35 modules and Appeared for PMP Certification.
Seeking challenging assignments in Project Management, RF Planning & Technical Support with a growth oriented organisation.
•12 Years 7 Months of experience in Telecommunication industry.
•Last designated as a Project Manager in ITS and Vedang Radio Pvt. Ltd.
•Possess knowledge of LTE. Troubleshooting, Optimizing, Performance management, KPI Monitoring, Integration, Deployment and O&M of HSI. EPC /vEPC Core Network nodes, DRA, MME, EPC, HSS, PCRF, SAWGW (SGW + PGW).
•Co-ordination with NOC team for service testing, troubleshooting and new future testing.
•Customer complaint rout cause analysis by call logs, tracert, ping, speed test, coverage and quality of signal, VPN, short code etc.
•Having basic knowledge on Node like WiFi, LSMR, TIM, LBFO, True call, CDN, EMBMS and JCP,
•Good exposer to work on HP hardware like HP DL380, DL360s and c7000 enclosure.
•Basic understanding of Dell/EMC storage utility.
•Basic understanding of LTE protocol MAC, RLC, PDCP, RRC, PS NAS, SCTP, S1AP. SIP and Cloud.
•Health check of all EPC/HSI’ nodes, applications on daily weekly basis.
•Basic understanding of IMS network (MGW, P-CSCF, I_CSCF, TAS, MGW, MGCF, BGCF, MRFC, IBCF, Tr_GW, UE.
•RF Planning and Optimization, TRAI Drive, RF/LOS/EMF Survey, EMF Broadband/Narrowband measurement And DOT/Term Cell Audit.
•Single point of contact for Customer for the transition/migration.
•Effective and timely communication to key stakeholders. Communicate project requirements to site representatives, contractors and contacts.
•Establish Project Plan/Schedule and obtain customer acceptance.
•Provide timely project reporting to customer and stakeholders.
•Manage risks and issues by establishing Risk and Issues Registers and maintain throughout project lifecycle.
•Manage the risk of service disruption during the customer site migrations.
•Ensure correct billing of service.
•Ensure cancellation of legacy (old) services are completed post transition.
•Identify need for alternative delivery addresses where required
•Manage changes to scope.
•Inform customer of product or service pre-requisites to enable site to be made ready for service.
•Confirm site access and induction requirements with customer
•Entrepreneurial, self-driven and result-oriented individual having exceptional interpersonal, communication, presentation, negotiation and organisational abilities.
Core Competencies:
Project ManagementRF Planning And OptimizationPresales and Operations
Technical Support OperationsRF And LOS SurveyBusiness Analysis
Vendor ManagementEMF Survey and MeasurementOperations
Resource Management
Customer end Network KPIClient Relationship Management
High level of escalationsPricing And Budgeting
Customer Complaints
Protocol / Product Testing