Максим
Technical Support Specialist, 32 000 грн
- Занятость:
- Полная занятость, неполная занятость.
- Возраст:
- 41 год
- Город проживания:
- Обухов
- Готов работать:
- Киев, Обухов, Удаленно
Контактная информация
Соискатель указал телефон , эл. почту и адрес.
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Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/6460368
Опыт работы
System Administrator
с 06.2021 по 01.2022
(7 месяцев)
IMC, Kiev (Internet company)
Configuring routers, switches. Solution of issues of routing streams. Connection of legal entities and individuals. Help from technical support if they cannot handle the task.
Technical manager
с 05.2019 по 03.2020
(10 месяцев)
"BT.9. Ukraine", Kiev (The company is a supplier of integrated solutions for real-time temperature chain management (CCM). Its X, Киев (Transportation, Logistics, Warehousing, International Logistics)
Consulting and supporting users, as well as monitoring the temperature chain during the supply and storage of goods.
Technical support specialist
с 10.2017 по 08.2018
(10 месяцев)
FMGroup, Kiev (Restaurant business, TARANTINO family restaurant chain), Киев (Restaurant, Food Service Industry, Fast Food)
Technical support for the restaurant chain. Consultation on technical issues of users. System administration.
Telecommunications engineer
с 01.2006 по 09.2016
(10 лет 8 месяцев)
Eurotranstelecom, Kiev (The company "Eurotranstelecom" was created to build fiber-optic lines along the railways of Ukraine. The, Киев (Fiber Optic Communications)
Accidents were detected by our Network Monitoring System.
My responsibility was to monitor accidents on our network throughout Ukraine and abroad, 24/7, seven days a week. Our department consisted of 4 people, worked in shifts.
The main work consisted of receiving a phone call or e-mail from customers with a complaint about the service provided, as well as registering problems that appeared on the monitoring system.
All incoming complaints from customers by phone or email were logged in BugZilla.
When a complaint was received, the problem was analyzed, if the problem could be solved on our own, it was solved by our department. If it was impossible to solve the problem by our department, the problem was passed on.
If there was a complaint about the deterioration of communication related to problems in the IP sector, the problem was transferred to the IP department.
Problems on the backbone network, connecting new clients or adding new settings related to adding capacity to existing clients was performed by SDH DWDM department
Образование
State University of Information and Communication Technologies, Kiev
Telecommunications, Киев
Высшее, с 2001 по 2005 (4 года 2 месяца)
Telecommunication Systems and Networks
Дополнительное образование и сертификаты
School of English "Bridge School" (I have a certificate)
2012 - 2014
Знания и навыки
Знание языков
- Русский — свободно
- Украинский — свободно
- Английский — выше среднего
- Немецкий — начинающий
Дополнительная информация
• Ability and experience to assemble a PC, finding and replacing a faulty one.
• Knowledge and experience in setting up Android phones/smartphones/tablets.
• Windows/XP/7/8.1/10 - expert.
• Linux - user.
• Active equipment: Huawei, Cisco, Eltex, Dell, EdgeCore, LG, HP, BDCom, GCom, MikroTik.
• Bugzilla, Nagios, Zabbix, SDH, DWDM, TCP/IP, UDP, OSI, SMTP, IMAP, POP3, DHCP, DNS, VLAN, Telnet, EoIP.
Другие резюме этого кандидата
32 000 грн
Обухов, Киев, Удаленно
Высшее образование · Полная занятость, неполная занятость
- Системный администратор, IMC, 7 месяцев
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