Yuriy

Контактная информация

Соискатель указал телефон и эл. почту.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/6612415

Опыт работы

Setup team

с 02.2021 по наст. время (3 года 3 месяца)
Nextiva, Суми (IT, VoIP)

Providing Amazing live Nextiva support for the customers: adjusting the Nextiva platform following the needs of the customers, network and VoIP troubleshooting, training the customers on using and editing Nextiva account, providing customers with basic VoIP skils

Director of operations

с 03.2018 по 09.2020 (2 года 6 месяцев)
Curia Diocesis Camenecensis, Кам'янець-Подільський (Charity)

Creating of the Bureau structures within the Roman Catholic diocese
Team building and professional trainings for the employees and volunteers
Project development and management
Fundraising, grant applications and reports to the donors
Conferences and round tables arrangements
International negotiations
Creating and development of secure DB
Creating and support of the corporate web page camenecensis.org

Customer support manager

с 02.2018 по 03.2018 (1 месяц)
Nextiva, Київ (IT, VoIP)

Online support of the customers, adjusting the product following the needs of the customers, troubleshooting

Customer support manager

с 07.2017 по 10.2017 (3 месяца)
ADmitAD, Київ (CPA marketing)

Web-publishers' support manager via email and ticket system: consultations and troubleshooting for the affiliate publishers, basic marketing advisery

Pastoral assistant

с 12.2010 по 03.2017 (6 лет 3 месяца)
Roman Catholic Church, Харків (Religion)

Bishop's office: preparing and publishing the documents, archive and db management, communications

International desk: legalization of foreign employees, translations, foundraising

Pastoral care: preaching, teaching of adults and teenagers, confessions, visiting sick and old people

Human rights protection: assisting parents adopting children, refugee services, advocacy for prisoners and military men

Education: designing and realisation of integrational projects, educational programs for adults, support trainings for young couples, relief services for poor families

Assistant

с 02.2005 по 07.2005 (5 месяцев)
Верховна Рада України, Київ (Legislation)

Comitee for science and education:
preparing and publishing the documents, archive and db managment, communications, organization of the conferneces and round tables

Assistant

с 03.2004 по 02.2005 (11 месяцев)
Council of Europe, Суми (Non-profit and charitable organizations)

Social Partnership Center in Sumy (NGO Development in selected region): assistant of the office manager, assistant of the press officer and IT-manager

Образование

Вища духовна семінарія Пресвятого Серця Ісуса

Філософія і богослів'я, Київ
Высшее, с 2005 по 2010 (5 лет 3 месяца)

СумДПУ ім.А.С.Макаренка

Історичний: вчитель історії та англійської мови, Суми
Высшее, с 2002 по 2007 (4 года 10 месяцев)

Дополнительное образование и сертификаты

Study Tours to Poland

2004: 2 weeks

Chester College Summer School

2005: 1 month

Musical school: piano

1992-2000

Знания и навыки

Знание языков

• Английский — свободно
• Украинский — свободно
• Русский — свободно
• Польский — свободно
• Испанский — выше среднего
• Итальянский — средний
• Хорватский — средний
• Немецкий — начинающий

Дополнительная информация

About 10 years experience of interpreter - English, Polish, Spanish, Italian, Croatian, Russian, Ukrainian

5 years of international project management experience

Highly empathic and deeply analitical listener

Reliable and responsible assistant

Generator of ideas within the team work

I absorb information quickly and apply it into reality as new skills at once

My passion is to solve challenges and make troubleshooting guidelines for others